Job Overview

Join us as a Commercial Relationship Manager in Asset Finance Business Direct. This is an opportunity for a Commercial Relationship Manager to take on an exciting new career challenge. We’ll look to you to originate, grow and retain existing customer relationships to support the development of your allocated territory portfolio.

You’ll have the chance to build and maintain a wide network of stakeholders of varying degrees of seniority. You’ll be expected to work from the Rotherham office 2 days per week minimum.

Responsibilities

• Provide customer-focused finance solutions, while building and maintaining internal relationships to generate incremental new business.
• Execute the contact strategy to generate business volume, including managing internal relationships in the bank and existing customer relationships.
• Adhere to pricing as defined in the product pricing matrix.
• Proactively contact customers where they have default arrears, understand their current situation, and make arrangements to bring arrears up-to-date.
• Provide customer-centric solutions through an understanding of products and services and an awareness of the external marketplace to meet customer needs.
• Ensure existing active relationships lead to customer referrals and repeat business.

Requirements

• Knowledge and experience of all sales processes and policies, along with an initial awareness of contract hire and the external autos market.
• Experience of sharing and implementing best practices through engagement and support of continuous improvement activity across the business.
• The ability to work on your own initiative, setting own priorities and working to defined deadlines.
• The ability to maintain clear and accurate documentation and adhere to sales processes and procedures.
• A good understanding and the ability to use Microsoft applications, including Word and Excel.
• A flexible approach to working with other teams.

What We Offer

We offer a comprehensive structured training programme, and on-going coaching and support to enhance your development and open up progression opportunities. You’ll join on a competitive salary of £30,612 and in addition, you’ll receive a contribution to help you save for retirement. You can choose from a range of protection, healthcare or lifestyle benefits through NatWest Group Benefits, our fully flexible reward programme.

You'll have a generous holiday entitlement of 36 days – you may be required to work Bank Holidays.

NatWest Group is an equal opportunities employer and welcomes applications from all sections of the community.