Job Description:

Commissions Payments Team Leader

Brighton (Victory House, BN1 4FY)

Hybrid (1 day per week in the office)

Full time (37.5 hours per week)

Permanent

Salary from £41,500 per annum plus fantastic Bupa Benefits

Advert closes Friday 11th July 2025

We make health happen

At Bupa, we’re here to help people live longer, healthier, happier lives—and to make a better world. That’s our purpose, and it’s what drives everything we do.

As our Commission Payments Team Leader, you’ll play a key role in making that happen. You’ll lead a small, specialist team within our Finance Operations function, ensuring that complex payments and commission processes run smoothly, accurately, and efficiently. Your work will help us maintain strong relationships with our partners and ensure our financial operations support the wider business and our customers.

This is a great opportunity to step into a leadership role where your analytical skills, finance expertise, and people-first mindset will make a real difference.

How you’ll help us make health happen

In this role, you’ll:

• Lead and support a team of two Commissions Analysts, overseeing day-to-day operations

• Act as the go-to expert for commissions and complex payments within Finance Operations

• Perform complex reconciliations for commissions, premiums, and claims

• Build strong working relationships across teams to improve processes and outcomes

• Complete monthly control checks and submit KPI reports, analysing variances and identifying root causes

• Support improvements in risk management and internal controls

• Help develop better data and management information (MI) across the function

• Foster a positive, collaborative team environment

• Work closely with the Head of Finance Operations and other senior stakeholders

Key Skills and Qualifications needed for this role

We’re looking for someone who’s confident with numbers, comfortable with complexity, and passionate about leading people.

You’ll need:

• Experience with commissions is a bonus, but not essential

• Strong analytical skills and attention to detail is required

• The ability to interpret financial data and explain its impact clearly

• Experience of operating within or awareness of a good financial control environment would be ideal

• Excellent communication and influencing skills

• Confidence managing multiple tasks and prioritising effectively

• A collaborative, team-focused approach

• Experience leading or mentoring others

• Proficiency in Microsoft Office, especially Excel

• A proactive mindset and a drive to improve processes

• The ability to build strong relationships across teams and levels

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family-friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• 25 days holiday, increasing with service, plus the option to buy or sell

• Enhanced pension and life insurance

• Access to Bupa health and dental insurance

• Mental health and wellbeing support

• Discounts on Bupa products and services

• Career development opportunities and internal mobility

Why Bupa

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

If you require information regarding this role in an alternative format, please email: careers@bupa.com

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