Location:Homebased (covering London and surrounding areas)

Contract: 12 month fixed term (with potential to be extended or made permanent)

Closing Date: 6 August 2025

The role

Part of the Community Liaisonteam, the Community Liaison Coordinator is an exciting role which forms part of ourAdvice, Issue Reporting and Eligibility (AIRE) contract at Migrant Help. You work within a Specialised Services team to develop and maintain partnerships with private, public and voluntary sector organisations. This involves working with local communities to meet the needs of our Clients and support the successful delivery of the AIRE contract. You will establish practical and meaningful outreach relationships which may lead to service commissioning and deliver training programs as appropriate to other service providers including advice hubs and voluntary sector agencies.

If you are empathetic and resilient, have demonstrable experience of working under pressure and within deadlines and are looking for an exciting role that makes a difference, we’d love to hear from you!

Role responsibilities

• Establish, build and maintain excellent relationships with key stakeholder, community organisations and voluntary sector agencies, within the Asylum Seekers and Refugee sector, to establish referral protocols, commissioning arrangements and partnership working agreements to support the effective delivery of the AIRE contract and to promote Migrant Help provision as a complimentary part of the wider support community.
• To map regional provision of services (pastoral, health, art, fitness activities etc.) and update the Directory of Local Services to support clients both inside and outside Initial Accommodations.
• Work in partnership with the AIRE Outreach team to ensure our most vulnerable clients are well supported.
• To plan and coordinate a small number of activities or events for clients over the year
• To instigate and build on working relationships with statutory sector providers such as DWP, JCP, housing and education in order to map integration pathways and facilitate effective move-on.
• Provide information and training to third sector / community groups to enable them to be proactive in their assistance of asylum seekers/ refused asylum seekers as required.
• Provide a monthly impact assessment report, providing written updates on activity, relationship management (new relationships / contacts made, concerns or issues within existing relationships etc.), highlight potential case studies, provide information on activities we have facilitated and been involved with, to highlight areas of good practice and where there are opportunities for improvements and evidencing the positive impact we are making.
• To keep up to date with issues affecting asylum seekers, refugees, social and community cohesion, locally, regionally and nationally.
  
  

The experience and skills you need

• Evidence of successfully working as part of a team, building trust and long-term relationships
• Practical experience of community development work
• Excellent communication skill both written and verbal
• Excellent organisational skills with attention to detail.
  
  
  

Migrant Help is committed to safeguarding those we provide aservice to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process therefore:

• This post is subject to a Disclosure and Barring Service (DBS) check
• This post is subject to a Counter Terrorism Check (CTC) therefore applicants must:
• Be able to provide a valid passport eg. 10 year full British passport, EU or non-EU Passport with indefinite leave to remain
• Be able to provide continuous UK address history for the previous 5 years
• Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment
  

About Migrant Help

Migrant Help is a leading charity that has been established for over 60 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential.

At Migrant Help, we foster a culture in which equality, diversity and inclusion are recognised, valued and encouraged. It doesn’t matter who you are or where you come from, we match your skills with the needs of our organisation. As long as you share our values, vision and goals. We welcome applications from candidates regardless of their age, religion or belief, race, gender reassignment, disability, sexual orientation, sex, marriage or civil partnership, pregnancy and maternity.

We place ahigh value on employees in relation to the work that they do and the benefits the organisation offers, with an ethos of being aGreat Place to Work.

These are some of the benefits we offer

• Our working week is 35 hours per week offering flexibility and work life balance
• Enhanced family friendly provisions
• E mployees will gain an extra day annual leave per year to a maximum of 39 days, including bank holidays (pro-rata).
• Option to buy or sellup to 5 days of annual leave
• Access to Perkbox, an employee rewards and benefits platform with over 9,000 deals and discounts, a range of free perks, employee wellbeing support and other additional employee benefits and recognitions.
• Migrant Help offers employees a non-contributory pension scheme Migrant Help pays 8% worth of employee salary into the pension scheme.
  

How to apply

To apply for this role, please click on the 'use this link to apply' button and complete the online application form attaching a copy of your CV and cover letter.

Selection Criteria

Y our application will be assessed against the job description and person specification, which can be found via the above link, we therefore recommend you review both before you apply.

We encourage applications from disabled people by offering them an interview if they meet the minimum criteria for the job

Please note this vacancy may close early depending on applications received

As part of your role, it is important you operate within Migrant Help’s values: Protection, Diversity, Equality, Partnership, Innovation and Excellence.
Migrant Help is proud to be an equal opportunities employer.