Completions Team Leader
New Yesterday
We founded iamproperty to do the things no one else was doing, but we’ve grown because we have the best people. It’s our team who drive our success and help make our culture unique, creative, and filled with personality.
With over half our staff working remotely, location is not an issue either. Hiring people from all over the country has enabled us to broaden our reach, further adding to our diverse mix of teammates.
We currently have over 750 talented members of staff who share one vision, working together to transform the property industry and helping our Partner Agents succeed!
From CRM and auction to compliance, onboarding and conveyancing, our solutions work behind the scenes to give agents choice and control. We’re already working with over 6,500 UK Estate Agency branches to accelerate their success today, with a market leading ecosystem of solutions that ensures they have everything they need to manage their business, team and clients.
What can we offer you?
We’re proud to offer a benefits package that supports our team in work and life. From enhanced flexibility and working from anywhere to your birthday off, an annual wellbeing allowance and our own discounts portal
- Private Counselling with a weekly confidential helpline available
- SimplyHealth private healthcare plan
- £150 Wellbeing Allowance per year
- Working elsewhere policy (4 weeks per year)
- Hybrid working
- Buy and sell annual leave scheme (up to 3 days per year)
As a Completions Team Leader you will drive performance and service excellence within our sales progression team. You'll lead a high-performing team to deliver timely and compliant completions while maintaining outstanding customer service across all stakeholders, buyers, vendors, estate agents, and internal teams.
- Lead and manage a team of Completions Specialists to deliver timely and compliant completions
- Monitor team performance through regular 1:1s and file reviews
- Support and develop team members to handle complex cases confidently
- Drive excellent customer service across buyers, vendors, and estate agents
- Ensure adherence to compliance and regulatory requirements
- Lead team meetings, initiatives, and continuous improvement efforts
- Collaborate with internal teams to support smooth sales progression
- Strong leader who can motivate, inspire, and support team performance
- Skilled coach with the ability to guide others through change
- Excellent communicator with strong customer service skills
- Highly organised, proactive, and results-driven
- Confident problem solver, especially under pressure or tight deadlines
- Comfortable working towards targets and handling complaints effectively
- Estate agency or conveyancing experience required
We would love to hear from you if you are interested in this opportunity! Once you have clicked apply and submitted your application, if successful, a member of the Recruitment team will be in touch to chat more!
We encourage people of all backgrounds, identities and abilities to apply. We are committed to creating an accessible and inclusive experience for all candidates - if you need any reasonable adjustments to support your application or interview process, just let us know how we can help!
Thank you for the initial interest in joining iamproperty and we wish you luck moving forward in your application process! #J-18808-Ljbffr
- Location:
- North East, England, United Kingdom
- Salary:
- £60,000 - £80,000
- Category:
- Management & Operations
