Overview

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.

Your role

As a Content Designer, you will be joining the growing and exciting Digital Excellence community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products.

You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables.

Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector. Our offices are in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations.

Responsibilities

• Identify and build strong relationships with clients across projects, influencing and collaborating with them on the content
• Create and iterate accurate user-centred content to a high standard that meets user needs
• Use analytics data, user feedback and user research to identify the needs of users and map user journeys
• Make complex language and processes easy to understand
• Bring new ideas and challenge the status quo
• Be an advocate for user-centred design, iterative and agile approaches

You will bring

You will bring below skills and experience:

• Strong understanding of user-centred design principles and best practice
• Experience working in multidisciplinary Agile teams to design and deliver user-centred services
• Experience of designing content for diverse users including accessibility and assisted digital needs
• You will either already have SC (Security Check) Clearance or you are able to qualify for this level of clearance (by being a UK resident for at least 3 years and not having left the country for more than 6 consecutive months during this period)
• Experience working with Government Digital Service (GDS) service standards, applying GDS design principles
• Experience working with relevant accessibility standards and legislation, such as the Web Content Accessibility Regulations (WCAG)
• Experience writing inclusive content in plain English
• Good communication and stakeholder management skills

Ideally, you would also have

• Experience working in sectors that operate in complex regulatory environments (e.g. healthcare or public sector) or performing a consulting function to private sector clients
• Certifications in accessibility (CPACC, WAS, CPWA) or working towards
• Experience testing and auditing assistive technology (JAWS, Dragon, ZoomText) and accessibility features for Windows and macOS
• Certification and/or qualifications in Service Design or Design Thinking
• Experience in running training around Service Design or Design Thinking
• Experience managing and leading high performing teams
• Experience working with various tools such as Miro, Mural, Teams, PowerPoint

What you’ll love about working here

We are delighted to have received the Glassdoor Best Places to work UK accolade for 4 consecutive years. To see what it’s like to work at Capgemini Invent, you can learn about our culture and values through internal resources. Capgemini Invent offers Consultants a culture of learning, ownership, and focus on value.

• You'll gain exposure to high-profile transformations and gain hands-on exposure to leading technologies.
• Our consultants are formally trained by industry experts in consulting and client delivery. Consultants have access to a vast array of training and certifications in a variety of areas: cloud technologies (AWS, Azure, GCP), programming (Java, Kotlin, NodeJS, Spring Boot), DevOps (Terraform, Kubernetes, Docker), Cybersecurity (CISSP, CISM) and Agile delivery (Scrum Master, Product Owner, Scaled Agile Framework). Capgemini Invent offers you the flexibility to develop various areas of knowledge in technical domains aligned to your interests and client outcomes.
• Les Fontaines: Capgemini Invent has a unique training environment just outside of Paris, where we can immerse ourselves in thought-leadership, share knowledge and build capabilities that will help us and our clients to succeed.
• We hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing how technology is impacting our clients.
• There are monthly team drinks, and it's a chance to connect face-to-face with the wider team over a few drinks in the city. The monthly team breakfasts give you a different, more relaxed setting to meet up in the office to hear from the leadership, meet colleagues and discuss market trends and insights. Team away days are a chance to connect with the team, have fun and learn something new.

Need to know

At Capgemini we actively pursue inclusion and publish Inclusive Futures for All campaigns. We aim to build an environment with a positive work-life balance and embed hybrid working as the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.

Employee wellbeing is important to us. We have trained Mental Health Champions across each business area and invested in wellbeing apps such as Thrive and Peppy.

CSR

We focus on using tech to have a positive social impact, reduce our carbon footprint and improve access to a digital world. Capgemini Invent was named one of the world\'s most ethical companies by the Ethisphere Institute for the 10th year. London, Manchester or Glasgow are base locations, but roles may involve periods away from home on short notice.

We offer a remuneration package with flexible benefits and a variable element dependent on grade and performance.

In order to commence a role with Capgemini UK plc you will be required to provide documentary proof that you are entitled to live and work in the UK. More information is available at Capgemini Invent/

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations accelerate their dual transition to a digital and sustainable world. It is a diverse group of 340,000 team members in more than 50 countries, with over 55 years of heritage. Capgemini delivers end-to-end services and solutions across strategy, design, and engineering, powered by capabilities in AI, cloud, and data, plus industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.