Credit Control Specialist

Department: Finance

Employment Type: Permanent

Location: Aberdeen, Scotland

Description

This role is critical to the financial health of our business. As a Credit Control Specialist, you’ll play a key part in managing cashflow by ensuring that revenue and outstanding credit are collected accurately and on time. You’ll take ownership of resolving debtor issues, improving collection processes, and driving performance that directly supports our financial goals.

Based at our Aberdeen headquarters, you’ll benefit from our hybrid working model, operating from our city centre office while collaborating with colleagues across the UK and our finance team in Kuala Lumpur. This is a fantastic opportunity to make a meaningful impact as part of a truly global function.

On a typical day, you’ll be…

• Working with the broader Finance team to ensure sales invoices are settled in a timely manner.
• Monitoring, collecting and escalating outstanding debt.
• Developing and optimising our credit control processes, formulating plans to reduce overdue debt and create efficiency.
• Overseeing and provide input into any requirements for bad debt provisions.
• Owning all debtor reporting across the business including the weekly/monthly preparation of debt reports and KPI reporting
• Collaborating with Operational Teams to proactively look for opportunities to reduce costs, handoffs and improve the overall customer experience.
• Preparing reminder and escalation letters to litigation, ensuring these are accurate and appropriate for the specific situation.

Does this sound like you?

• Experience in a credit control role, with robust understanding of sales ledgers and financial processes.
• A track record of delivering accurate work on time and in a fast-paced organisation, with excellent prioritisation and task management skills.
• Able to communicate well with internal and external stakeholders, with the ability to influence and guide towards agreed outcomes.
• Unusually high attention to detail, able to identify trends in data and analyse the impact with an eye on service improvements.
• High integrity, a role model for doing the right thing and commitment to high performance.