Overview

Credit Controller DACH (German-speaking) role at SThree. The applicant must be fluent in written and spoken German.

SThree are pleased to announce we’re recruiting for a talented Credit Controller DACH to join our excellent team. The successful candidate will be responsible for maintaining a portfolio of clients and applying collection activity in line with current processes and protocol to ensure that timely invoice payments are met. The role requires excellent communication skills and the ability to problem solve, supporting the delivery of effective resolution of client disputes and stakeholder queries. The credit controller should also be able to demonstrate effective communication at all levels, regularly reviewing their respective portfolio with regional partners and collaborating with other internal functions to resolve any challenges and improve customer experience.

What are the day-to-day tasks?

• Manage a portfolio of client accounts ensuring invoices are paid promptly
• Utilise all available communication channels, prioritising telephone contact
• Utilise relationships with key stakeholders to drive query resolution and payment
• Ensure a best in class client experience
• Deliver monthly aged debt, cash collection and DSO targets
• Produce monthly customer statements
• Work collaboratively with Sales Ledger, Placement Support and Billing to maintain accurate customer records, including but not limited to; payment allocation, master data management, credit note application etc
• Attend regular ledger reviews with Credit Control Manager/Team Leader
• Select and escalate accounts to Legal or Trade Debt Partners where appropriate
• Maintain accurate records in SAP
• Managing financial compliance and adherence to SThree process
• Support Credit Control Team Lead with ad hoc initiatives

What skills and knowledge are we looking for?

• Fluent German speaker & writer
• Extensive collections experience, preferably in a B2B environment
• Good knowledge of O2C processes
• Working knowledge of credit risk principles
• Significant experience of managing a high volume ledger
• Good working knowledge of SAP

Qualifications

• 2+ years working experience in a relevant role

Benefits

• The choice to work flexibly from home and the office, in line with our hybrid working principles
• Bonus linked to company and personal performance
• Generous 28 days holiday allowance, plus public holidays
• Annual leave purchase scheme
• Five days paid Caregiver/Dependant leave per annum
• Five paid days off per year for volunteering
• Private healthcare, discounted dental insurance and health care cashback scheme
• Opportunity to participate in the company share scheme
• Access to a range of retail discounts and saving

What we stand for

We’re committed to ensuring for our colleagues, candidates and communities, that all processes are equitable, and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we’ll be happy to help.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Accounting/Auditing

Industries

• Staffing and Recruiting

Referrals increase your chances of interviewing at SThree by 2x. Get notified about new Credit Controller jobs in Glasgow, Scotland, United Kingdom.

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.