Overview

Job Title: Credit Controller

Reporting to: Senior Credit Controller

Location: Hybrid – Dartington – Up to 3 days per week in the office.

Salary: Up to £31,000 (DOE) + 10% annual bonus

What You’ll Be Doing

In this role, you’ll be at the heart of our Credit Control function, where no two days are the same!

• Take ownership of cash collection and payment allocation with precision and accuracy.
• Proactively chase and resolve aged debt, handling everything from individual accounts to complex multinational cases.
• Build trusted relationships with clients and internal teams to resolve queries and disputes.
• Monitor aged debt, generate insightful reports, and drive performance improvements.
• Identify opportunities to improve processes, enhance efficiency, and deliver even greater results.
• Provide outstanding customer service, keeping professionalism and empathy at the core of everything you do.

What We’re Looking For

We want someone who’s not only experienced in credit control or accounts receivable but also:

• A confident negotiator and problem solver.
• Organised, detail-oriented, and great at managing multiple priorities.
• Skilled with systems such as NetSuite or SAP and advanced in Excel.
• A strong communicator with a knack for building relationships.
• Experienced (ideally) in healthcare, NHS, or public sector payment processes – though this is a bonus, not essential.

Why Join Newcross?

At Newcross, you won’t just be another number in finance – you’ll be a valued member of a forward-thinking team where your ideas, drive, and performance truly matter. This is an opportunity to:

• Develop your skills in a fast-paced, supportive environment.
• Make a real impact on how we manage and improve our financial performance.
• Work alongside passionate colleagues who value collaboration and success.

If you’re ambitious, motivated, and ready to bring energy and expertise to a crucial role – we’d love to hear from you!

Equality, diversity and inclusion

We put equality, diversity and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute.

If you have a disability and would prefer to apply in a different format or would like us to make reasonable adjustments to enable you to apply or attend an interview, please contact us and we will talk to you about how we can assist.

Additional information

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Finance
• Industries: Hospitals and Health Care