Henkel Hemel Hempstead, England, United Kingdom

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Join to apply for the CSX Delivery Enablement Specialist role at Henkel

Henkel Hemel Hempstead, England, United Kingdom

1 week ago Be among the first 25 applicants

Join to apply for the CSX Delivery Enablement Specialist role at Henkel

• You will be responsible for delivery creation, modification, and monitoring delivery note correctness, automation jobs with links to Warehouse Management Systems.
• Assess current delivery processes, identify areas for improvement, and develop strategies to enhance project execution.
• Provide ongoing support and guidance to internal teams, troubleshooting delivery issues, and providing recommendations for improvement via Service Cloud cases.
• Create and maintain documentation, templates, and resources to support delivery processes and enablement activities.
• Act as a subject matter expert and provide guidance on customer queries and challenges.
• Comply with Henkel Corporate Standards.
  
  

• You will be responsible for delivery creation, modification, and monitoring delivery note correctness, automation jobs with links to Warehouse Management Systems.
• Assess current delivery processes, identify areas for improvement, and develop strategies to enhance project execution.
• Provide ongoing support and guidance to internal teams, troubleshooting delivery issues, and providing recommendations for improvement via Service Cloud cases.
• Create and maintain documentation, templates, and resources to support delivery processes and enablement activities.
• Act as a subject matter expert and provide guidance on customer queries and challenges.
• Support continuous improvement initiatives.
• Comply with Henkel Corporate Standards.
  
  

• Previous experience within a customer service, logistics, or transport role.
• Excellent in problem solving, is solution orientated and has good influencing skills.
• Proactive, target driven, self-motivated and able to use own initiative.
• Precise, accurate administration skills.
• A customer focused attitude with excellent communication skills.
• Good level of SAP, Salesforce and MS office (Excel/PowerPoint/Word) are desirable skills.
• Ability to withstand pressure and work to tight deadlines.
• Team player
  
  

• Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
• Diverse national and international growth opportunities
• Globally wellbeing standards with health and preventive care programs
• Gender-neutral parental leave for a minimum of 8 weeks
• Employee Share Plan with voluntary investment and Henkel matching shares
• Performance bonus / incentives
• Competitive Pension & Life Assurance - Company contributes up to 10% of basic salary
• Annual Leave: 27 days plus 8 Bank Holidays
• Celebration vouchers
  
  

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Chemical Manufacturing and Manufacturing

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