Overview

Customer Activation Specialist UKIN - Healthcare Systems & Technologies (HST). This role focuses on planning and delivering high quality events that engage and educate healthcare professionals, ultimately driving business growth and customer satisfaction across the UK, Ireland and Nordics.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our colleagues are united by our Mission to Save and Sustain Lives. We strive for courageous, trusted, and collaborative work, empowering individuals to take ownership and deliver exceptional results.

Here, you will find purpose and pride in the work you do.

Your Role at Baxter

This is where your ideas lead to success

We are seeking a dynamic and enthusiastic Customer Activation Specialist to plan and deliver high quality events that engage and educate healthcare professionals, ultimately driving business growth and customer satisfaction across the UK, Ireland and Nordics.

You are a great teammate who is competitive and determined to achieve results and get things done.

We are thinking strategically about getting products to those who need them by understanding the value they provide, the market where they are needed, and the approach to reach the right individuals.

Your Team

We develop quality products with the patient in mind, so our marketing efforts are patient-centric. You will have the opportunity to expand your knowledge through collaboration with a variety of individuals, exposure to different facets of our portfolio, and a supportive leadership team that encourages ongoing development. We operate as a team focused on delivering for our patients and the business, and we continue developing digital tools to enable efficiency and support learning opportunities.

What Youll Be Doing

• Event planning & execution; planning, coordinating and delivering events including conferences, trade shows, webinars and workshops aligned to the activity listed in strategic marketing plans
• Customer Engagement & relationship building; establish and maintain strong relationships with customers, understanding their needs and providing personalized event experiences
• Content Development & Curation; using existing materials and creating new content including presentations, workshops and training sessions to educate and inform customers
• Data Analysis and reporting; analyse customer feedback and event performance metrics to assess the effectiveness of activation strategies and identify areas for improvement
• Collaboration; work cross-functionally with sales, therapy, medical, marketing to bring together content and ideas for tailored events
• Budget management; manage budgets ensuring cost-effective planning and execution while maximizing ROI
• Customer Relationship Management; use CRM tools to track customer interactions and engagement levels ensuring personalized follow-up and support

What Youll Bring

• Bachelor’s degree in Marketing, Business Administration, or a related field or equivalent experience
• Minimum of 2-3 years experience in events or marketing
• Strong analytical and organizational skills
• Project management skills; ability to manage multiple projects simultaneously
• Ability to develop ideas and create engaging content
• Strong problem solving skills and ability to identify areas for improvement and solutions

What are some of our benefits of working at Baxter?

• Competitive total compensation package
• Professional development opportunities
• High importance placed on work-life balance
• Pension
• Health Insurance
• Life Assurance

Baxter is committed to supporting flexible work arrangements through a policy that includes a minimum number of days in the Reading office. This policy respects local laws and requirements and may be adjusted as business needs change.

Equal Employment Opportunity

Baxter is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability, or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to providing reasonable accommodations to individuals with disabilities globally. If you need an accommodation for any part of the application or interview process, please click the link and provide your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams. To learn how to protect yourself, review our Recruitment Fraud Notice.

Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Other
• Industries: Medical Equipment Manufacturing

Leeds, England, United Kingdom

East Sussex, England, United Kingdom

Gillingham, England, United Kingdom

Sittingbourne, England, United Kingdom

Little London, England, United Kingdom

Canterbury, England, United Kingdom

Hawkhurst, England, United Kingdom