Overview

Customer Sales Advisor - Beko Europe (Hybrid & Remote) at Domestic & General

Salary: £24,500 per year plus OTE £7,800 per annum

Contract: Permanent, full time, 37.5 hours per week with a rotating weekly shift pattern

Location: Nottingham (Hybrid & Remote)

Start: 6 October 2025

Domestic and General is the largest insurance company in the UK with an ambition to scale globally. We currently service over 9 million customers annually and partner with leading manufacturers and retail brands worldwide. We are recognised as a “Great place to Work” for consecutive years.

Responsibilities

• Work as an inbound sales advisor to provide excellent service to customers registering their appliances.
• Log into an automatic call distributor system and handle inbound calls to understand customer needs and guide them through the registration process.
• Build rapport, communicate clearly, and ensure customers feel valued and supported throughout the experience.

What we are looking for

• Self-Driven – Motivated by a sales environment with FCA-aligned outcomes.
• Empathetic and an active listener – Understands customer needs and builds trust.
• Resilient and adaptable – Maintains composure in high-pressure and changing regulatory environments.
• Curious and growth-minded – Willing to learn about new products, compliance updates, and client perspectives.
• Clear communicator – Explains products transparently, avoiding jargon.
• Independent – Able to work autonomously in a home-based position.

Benefits

• Starting salary of £24,500.
• Average bonus earnings of £7,800 per annum based on sales performance, service quality, and call outcomes.
• Internal mobility, leadership development programmes, and opportunities for career growth.
• Hybrid work options, health benefits, discounts, and additional benefits.

Process

• Apply on Workday
• 15-minute phone screen with Talent Acquisition
• Online Virtual Assessment
• Microsoft Teams interview and call listening exercise
• Offer and employment checks
• IT equipment delivery and setup for day 1

Note: This role is open to applicants in mainland UK; remote options available for eligible candidates.

Equal Opportunity

Domestic & General is an equal opportunities employer and treats all applications fairly regardless of gender, color, ethnicity, religion, disability, age, sexual orientation, gender reassignment or marital/family status. We conduct thorough reference checks, including credit and criminal record checks.