Customer Sales Advisor - Sky Inbound (Hybrid & Remote)

Apply now for the Customer Sales Advisor role at Sky Inbound (Hybrid & Remote)

Location: United Kingdom (Remote or Hybrid from Nottingham)

Salary: £24,500 per year plus OTE of £5,040

Contract: Permanent, full-time with fixed shift patterns

Start date: 15th September

About the role

This role is within our Sky Inbound sales team, serving as the first point of contact for customers calling for help with their Sky equipment. Your responsibilities include representing the Sky brand, promoting Sky Protect products, and providing expert guidance to customers to meet their needs.

What we offer

• Supportive, energetic environment focused on sales and customer service
• Comprehensive training over 4 weeks, including virtual learning and call listening
• Opportunities for career progression within D&G across various departments
• Excellent benefits including 33 days annual leave, health plans, pension, life assurance, discounts, and wellbeing programs

Candidate requirements

• Proven experience in a target-driven sales or customer service role, ideally from a home-based setting
• Strong sales skills with a customer-first approach
• Excellent communication skills and ability to build rapport
• Resilient, multi-tasker, team player

Work environment and hours

Rotational shifts based on a 37.5-hour week. Equipment provided; broadband required for home workers. Hybrid options available for those near Nottingham office with a new, modern workspace.

Additional information

We are an equal opportunities employer committed to fair treatment and diversity. Applications are accepted from mainland UK only.