Customer Service Agent (Flexible Part-Time), London, UK

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Customer Service Agent (Flexible Part-Time), London, UK

Join to apply for the Customer Service Agent (Flexible Part-Time), London, UK role at Freddie's Flowers

Customer Service Agent (Flexible Part-Time), London, UK

Join to apply for the Customer Service Agent (Flexible Part-Time), London, UK role at Freddie's Flowers

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Freddie’s handpick seasonal flowers and deliver them to your door in abundance. We might have grown a touch in size – from just Freddie and a milk float to an ever-budding team – but our spirit remains the same. We’re about blooming life and creativity into every home. With bundles of ways to style your stems, unbox the possibility of becoming your own florist, with personalised tutorials to show you how it’s done – or style your stems your way, as you wish.

From the seed of an idea we continue to flourish; we’re now a B Corp organisation. And our founding mission remains unchanged – to change the world of flowers, and to change the world with flowers.

About The Role

This is a really exciting opportunity to join a fast-growing company. Freddie’s Flowers are looking for friendly, proactive and positive people to join our award-winning customer services team, as we continue to grow! As the first point of contact for our customers, this role is key to keeping our wonderful customers inexplicably happy.

You are the first point of call for our customers. You understand customers, and want to see their issues through to resolution.

What You’ll Be Doing

Requirements

Nice to have

The Future

Our Customer Service Team has seen a lot of growth and development over the last year, and we want to continue to push for the highest levels of customer service. You will be integral to this, and your voice heard across the company on how we support our customers.

Benefits

Inclusion: Freddie’s Flowers recognises our success is dependent on the success of our people. Freddie’s Flowers is committed to creating an inclusive work environment with a diverse workforce where everyone feels safe and valued. All applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

Seniority level

Employment type

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Location:
London, England, United Kingdom
Salary:
£60,000 - £80,000
Job Type:
PartTime
Category:
Management & Operations

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