Be wary of buyers asking to use 'Gumtree delivery' or 'Payments on Gumtree' because Gumtree doesn't offer these services currently. Requests from Whatsapp or SMS could be scams.

Only access Gumtree from gumtree.com and do not follow links sent by other users.

Share photos and ask lots of questions about the items you are buying and selling.

If an ad or reply sounds too good to be true, it probably is.

Use the 'Reply to ad' button for your safety and privacy.

Don't reply to email addresses hidden in text and pictures.

Trade in person, use PayPal 'paying for an item or service' to transfer money.

Beware of fake Gumtree, eBay or escrow sites and invoices.

Customer Service Job Opportunity in Brighton

If you have excellent Customer Service skills, this well-established employer in the Brighton area could be your perfect new job. This is a very busy customer support team, so previous phone-based customer service experience, such as from a call centre or customer service administrator role, is key.

Job duties include:

1. First point of contact for customers across two brands
2. Handling a high volume of customer enquiries via calls, emails, and live chat
3. Working with financial/payroll information and related administration duties
4. Ensuring tasks are completed within deadlines while following best practices
5. Supporting other teams with customer service and administrative tasks as needed

Skills & experience required:

• Phone-based customer service experience is essential
• Excellent written and verbal communication skills
• High accuracy and attention to detail in administration
• Ability to multitask in a busy environment
• Customer-focused attitude

Salary, hours, and benefits:

• £24,000 rising to £25,000 after 6 months
• 37.5 hours/week, with shifts from 8.30am to 4.30pm, and one late shift 11.30am to 7.30pm per week
• Every 5 weeks, one weekend shift (10am-4pm Saturday and Sunday) with two weekdays off around it
• 25 days holiday plus Bank Holidays, Birthday off
• Additional benefits include Cycle to Work scheme, social events, Employee Assistance Programme, retail discounts, and hybrid working options.

Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency for this vacancy.