Customer Service Specialist - Banking and Financial Services

Join to apply for the Customer Service Specialist - Banking and Financial Services role at TieTalent

Customer Service Specialist - Banking and Financial Services

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Join to apply for the Customer Service Specialist - Banking and Financial Services role at TieTalent

Customer Service Specialist – Banking & Financial Services (Glasgow)

Teleperformance certified as great place to work UK in 2023!

About

Customer Service Specialist – Banking & Financial Services (Glasgow)

Teleperformance certified as great place to work UK in 2023! . At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence.

Due to our success we have exciting opportunities in our Banking and Insurance sector – no previous experience necessary.

Start Dates : Aug/Sept 2025

• Right to Work in the UK
• Criminal Record Check
• Credit Check
• Any other associated checks
• Please note we do not allow any time off/holiday requests within training or the first few weeks after this**
  
  

• A professional, polite and courteous telephone manner
• Ability to deliver excellent service with outgoing nature
• Excellent verbal communication skills
• A good listener who can convey empathy, patience and understanding
• Confident and proactive to deal with difficult situations and conversations
• High levels of accuracy and attention to detail
• Be driven to work towards achievable targets
  
  

• Provide exceptional and efficient customer service across our telephone, email, webchat and social media channels
• Use your problem-solving skills to support our customers, resolve their query and create a positive experience.
• Ensure that all customers are supported in accordance with regulatory requirements which aim to protect our customers
• Have excellent attention to detail
• Be knowledgeable of our client’s process and products and how best to support the customer
  
  

• Customer Service
• Problem Solving
• Empathy
• Liverpool, England, United Kingdom
  
  

• Other Sales
  
  

• English

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Technology, Information and Internet

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