Overview

Location: London (Hybrid) • Contract: 6 months

We're looking for a proactive Customer Success Specialist to join a global leading company focused on financial training & learning solutions. This role supports both new and existing clients, ensuring smooth onboarding and day-to-day business processes.

Responsibilities

• Lead end-to-end client onboarding processes
• Review and coordinate contracts, SLAs, and performance agreements
• Act as a key liaison between clients and internal teams
• Track commercial metrics and manage timelines
• Resolve issues quickly to maintain strong client relationships

Qualifications

• Experience in client onboarding, client services, or implementation
• Familiarity with contracts, SLAs, and KPIs
• Excellent communication and stakeholder management skills
• Strong organisational skills and ability to deliver to deadlines
• Background in financial services, professional services, or training is a plus

This is an urgent vacancy with deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it to khushboo.pandey@randstad.co.uk

Randstad Technologies is acting as an Employment Business in relation to this vacancy