Make a Meaningful Impact in a Remote Customer Success Role

Are you passionate about helping people grow professionally? As aCustomer Success Manager, you’ll play a key role in driving client satisfaction, retention, and long-term success. Thisremote contract opportunityis ideal for individuals who thrive in client-facing roles and want to contribute to a fast-growing digital education company.

About Us

We’re a rapidly expandingdigital education and media companythat empowers professionals to explore new career paths using proven systems and online tools. Our mission is to support long-term career transformation through accessible, high-impact learning experiences.

We’re looking for aCustomer Success Managerto lead strategic conversations, guide users through career discovery, and introduce solutions that drive meaningful change.

Key Responsibilities

• Build and maintain strong customer relationships by aligning product features with client goals
• Lead onboarding and training sessions to maximize product adoption and engagement
• Identify upsell and cross-sell opportunities using data insights and qualified leads
• Promote product features and educational content via webinars, email campaigns, and check-ins
• Collaborate with product, marketing, and support teams to improve customer experience
• Manage client success processes and coordinate enablement resources

What You’ll Bring

• Proven experience incustomer success,account management, orclient services—preferably indigital media,education technology, orSaaS
• Strong communication and relationship-building skills
• Analytical mindset with the ability to turn insights into action
• Proficiency with CRM tools and virtual platforms like Zoom
• Ability to work cross-functionally and adapt in a fast-paced environment
• Passion for continuous learning and professional development
• Self-starter attitude with a proactive, solution-oriented approach

Why Join Us?

• Remote Flexibility– Work from anywhere while staying connected with a global team
• Career Growth– Opportunities to advance as the company scales
• Creative Freedom– Make an impact with your ideas and initiatives
• Inclusive Culture– Collaborate in a supportive, diverse, and empowering environment
• Purpose-Driven Work– Help others achieve meaningful career change
• Job Type: Contract
• Location: Remote
• Compensation: Performance-based, tied to clear KPIs and outcomes

Apply Now

If you're ready to make a real impact while enjoying flexibility and growth, we’d love to hear from you.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

• Industries

  Education

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