Customer Team Leader - Flexible working hours (Hiring Immediately)

Customer Team Leader - Flexible working hours (Hiring Immediately)

23 hours ago Be among the first 25 applicants

PLEASE NOTE: We are promoting this job opportunity as provided by a third party, the employer. In case of your interest in this job opportunity and for more details please click on "Apply" button below, which will take you to the employer's website

Closing date: 16-06-2025

Customer Team Leader

Location: 33 Bridlington Street, Filey, YO14 0JR

Pay: £13.65 per hour

Contract: 30 hours per week + regular overtime, part-time, permanent

Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview

Full, paid training provided

You can now apply for this role using your mobile device (no CV needed!)

You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales.

We’re looking for Customer Team Leaders to join our team at Co-op.

When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.

As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.

At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.

What You’ll Do

• Friendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations
• Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected
• Make sure that the store remains safe, legal, and fully operational
• Manage diligence checks and stock accuracy to make shopping a great experience for our customers
• Support your store manager by deputising when they’re not working and delivering a variety of HR processes
• Lead the way when introducing new products and services in your store – work closely with your team to implement change and encourage open and honest feedback
• Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan
  
  

• A genuine care for the needs of customers and members
• The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor
• Great people skills, with the ability to build positive relationships with customers and colleagues
• Strong organisational and problem-solving skills
• A desire to learn, grow and develop your leadership skills
• The flexibility to work a range of different shifts
  
  

• Full, paid training and dedicated support for your personal development and career progression
• 30% discount on all Co-op products in-store plus 10% discounts on all other brands
• A pension scheme with up to 10% employer contributions
• Wagestream– a money management app giving you access to a percentage of your pay as you earn it
• 36 days of holiday (including bank holidays, pro rata for part time colleagues)
• Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
• 24/7 employee assistance service
• Rotas shared three weeks in advance and accessible on your phone
• Cycle-to-work scheme
  
  

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Information Technology

• Industries

  Software Development

Referrals increase your chances of interviewing at Jooble by 2x

Sign in to set job alerts for “Customer Team Lead” roles.

Scarborough, England, United Kingdom 1 day ago

Scarborough, England, United Kingdom 5 days ago

Bridlington, England, United Kingdom 5 days ago

Scarborough, England, United Kingdom 4 days ago

Leven, England, United Kingdom 6 days ago

Driffield, England, United Kingdom 5 days ago

Commercial Director - Business Unit Lead

Malton, England, United Kingdom 1 week ago

Customer Delivery Driver - Hull St Stephens

Hull Bridge, England, United Kingdom 1 week ago

Malton, England, United Kingdom 18 hours ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.