DACH Region Manager - High Growth Ski Tech

Join to apply for the DACH Region Manager - High Growth Ski Tech role at Carv

DACH Region Manager - High Growth Ski Tech

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Join to apply for the DACH Region Manager - High Growth Ski Tech role at Carv

Carv is on a mission to unlock the enjoyment of better skiing. We use AI, real-time feedback, and sensor-driven data to help skiers improve their technique like never before.

Carv will soon be launching its digital ski coach in the German language. We expect to serve more than 10,000 German‑speaking skiers — around10% of our global user base — and require a launch manager to support the wider team through the launch in the DACH region, localisation, and support customer experience in the ski season.

What You’ll Do

• This is a unique opportunity to lead a region launch and shape the entire DACH experience for Carv — with the potential to grow into a longer-term role if things go well
• Lead the localisation and rollout of all German‑language customer touchpoints (website, in‑app UI, support centre, and selected marketing copy)
• Manage customer‑experience (CX) operations during the season, including hiring and supervising two German‑speaking interns who will run day‑to‑day support
• Work closely with Product, Membership&Sales, and Logistics teams to deliver a seamless experience for DACH users and meet launch goals

Your Key Responsibilities

• Own the end‑to‑end DACH customer journey, working with the wider team to ensure the German ads, website, events, endemic media and PR is performing
• Own translation across Carv: Interpret intent of marketing materials and translate assets with compelling marketing copywriting (including web, ads, product, CS). Ensure accurate, technically correct skiing terminology across product, marketing channels and support materials
• Track and report launch KPIs (German activation, CSAT and retention) to senior leadership; recommend data‑driven improvements
• Represent the company at local events (eg. Alpinmesse) and own DACH-market PR
• Support with endemic media and OOH media buying for DACH market
• Partner with Product to test German user flows and prioritise localisation fixes

What We're Looking For

• Native or C2 fluency in German and English; strong command of skiing terminology in German.
• Proven record in marketing (copywriting, creative) or CX, preferably in consumer tech or sports
• Ability to manage early‑career team members
• Comfortable using data and user feedback to drive decisions; familiarity with AI support tools is advantageous

Excited about this role but don’t tick every box? We’d still love to hear from you! At Carv, we welcome diverse experiences and can shape roles for awesome people!

Why Join Carv

• Work on agame-changing productthat combines AI, biomechanics, and coaching
• Autonomy and impact -you’ll be a key player in shaping the future of digital sports training
• Work from ourInnsbruck officewhere you can ski with fully subsidised ski tickets and free company accommodation
• Hybrid working- work from home 2 days per week and work from anywhere for 4 weeks each year
• Level up your skiing- we are all about skiing and improvement; you’ll get the chance to combine your work with your passion for skiing, and will level up your skills in the process
• Join our awesome crew- we are incredibly proud of our Carv team! We care deeply about our customers, building an exceptional product and have a lot of fun in the process
• Contract Start Date: ASAP
• Contract End Date: 30April2026
• Base Location: London office (Vauxhall)
• Seasonal Posting: Mid‑November to end‑March in Innsbruck, Austria

N.b. This is a fixed-term contract until 30 April 2026, but there is potential for this to evolve into a full-time role beyond the ski season. While we can’t guarantee this, we’re open to exploring it based on company needs and performance

Ready to redefine sports coaching? Apply by filling out the form on this page https://getcarv.com/lp/careers-dach-region-manager

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Other

• Industries

  Computers and Electronics Manufacturing

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