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We are seeking a talented individual to join our Darwin team at Mercer Marsh Benefits (MMB). This role will be based in London with consideration given to other UK or EU locations. This is a hybrid role that has a requirement of working at least three days a week in the office.

Darwin Market Expansion Leader

Darwin is seeking a strategic and results-driven Market Expansion Leader to enable more countries to offer a Darwin proposition that meets the benefit technology needs of domestic broking clients.

Our Darwin strategy is designed to empower the Mercer Marsh Benefits (MMB) countries around the world to sell, deliver and service Darwin to their clients, helping Darwin build the most complete set of Reward Data on the planet.

You will collaborate with regional and local teams to drive growth into local markets by offering locally relevant and competitive Darwin propositions. You will work with Regional Digital Leaders and local sales professionals to define and enable market specific propositions in order to support new logo acquisition and meet commercial targets. You will ensure new and existing markets are aligned with Darwin best practices, tools, and processes to enable the launch and enablement of Darwin markets.

Work closely with a team of Regional Darwin Expansion Managers whose responsibilities include relationship management with country/regional stakeholders, proposition definition, growth ambitions, country enablement, and ongoing support and governance.

Additionally, the Leader will collaborate with peers in the Darwin leadership group to help shape Darwin strategy and priorities as the advocate for countries supporting Darwin in local markets.

We will count on you to:

Existing Markets

• Work with Regional Digital leaders to drive best practices, including contract renewal framework, upsell, colleague enablement, and white space opportunities.
• Support regional teams in defining and delivering growth and new proposition definitions across existing MMB Darwin markets. Work with MMB regional and country teams to identify opportunities for new market segments and solutions making Darwin a unique proposition in the local country.

New Market Development

• Work closely with the regional teams to advocate for a marketable and efficient local proposition.
• Execute the go-to-market strategy, including devising marketing strategy and collateral, enabling sales champions, and supporting the country to win new clients as needed.
• Build a repeatable scalable contracting model including Service Schedules, Security Reviews, and Pricing.

Operations

• Partner with our Darwin Services team to define operational processes, support models, and ongoing staffing to deliver new business, in-life change, help-desk, and administrative services for Darwin’s local clients.

Governance

• Monitor country success metrics and KPIs, including regular reporting on progress.
• Leverage learnings across MMB countries to define best practices to syndicate globally.

Commercial

• Collaborate with commercial and regional teams to agree on Darwin targets annually for new business and retention.
• Monitor and work with countries on strategies to achieve targets.
• Drive consistency in our reporting across Mercer and Marsh-led countries and respective pipeline and forecast activities.

Advocacy to Senior Leadership

• Represent the local needs and MMB opportunities in Darwin priority setting conversations.
• Identify opportunities to drive further education and thought leadership.
• Inspire MMB Countries with passion for Darwin and how it will help increase their revenue growth and retention.

What you need to have:

• International experience of working with Clients and/or local countries across the world.
• Strong understanding of Darwin or other Employee Benefits Platform capabilities with knowledge of Darwin Evolve as a plus.
• Excellent leadership and interpersonal skills, with the ability to influence and collaborate with diverse teams.
• Strong analytical and problem-solving skills, with the ability to work with other leaders and drive consensus.
• Background in operations and process design to ensure efficiency in controls and success measurements.
• Commercial mindset to ensure business profitability.
• Exceptional communication and presentation skills, capable of conveying complex ideas to various audiences.
• Ability to work effectively in a matrixed organizational structure.

What makes you stand out?

• Excellent networking and stakeholder management skills.
• Cultural awareness.

Why join our team:

• We support your professional development through opportunities, interesting work, and supportive leadership.
• We foster an inclusive culture where you can work with talented colleagues to create solutions and make an impact.
• Our scale offers diverse career opportunities, benefits, and rewards to enhance your well-being.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work, and enhance health and retirement outcomes. Marsh McLennan operates in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, we help build confidence to thrive through perspective. For more information, visit mercer.com, or follow us on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive, and flexible work environment, aiming to attract and retain the best talent and embrace diversity in all forms. We are an equal opportunities employer and provide reasonable adjustments for candidates with disabilities. We support hybrid work, including remote work and in-office collaboration, with colleagues expected to be in their local office or working onsite at least three days per week.