We are seeking a talented individual to join our Darwin team at Mercer Marsh Benefits (MMB). This role will be based in London with consideration given to other UK or EU locations. This is a hybrid role that requires working at least three days a week in the office.

Darwin Market Expansion Leader

Darwin is seeking a strategic and results-driven Market Expansion Leader to enable more countries to offer a Darwin proposition that meets the benefit technology needs of domestic broking clients.

Our Darwin strategy is designed to empower Mercer Marsh Benefits (MMB) countries worldwide to sell, deliver, and service Darwin to their clients, helping Darwin build the most complete set of Reward Data on the planet.

You will collaborate with regional and local teams to drive growth into local markets by offering locally relevant and competitive Darwin propositions. You will work with Regional Digital Leaders and local sales professionals to define and enable market-specific propositions to support new logo acquisition and meet commercial targets. You will ensure new and existing markets are aligned with Darwin best practices, tools, and processes to enable successful launch and enablement of Darwin markets.

Work closely with a team of Regional Darwin Expansion Managers responsible for relationship management with country/regional stakeholders, proposition definition, growth ambitions, country enablement, and ongoing support and governance.

Additionally, the Leader will collaborate with peers in the Darwin leadership group to shape Darwin strategy and priorities, advocating for countries supporting Darwin in local markets.

We will count on you to:

Existing Markets

• Work with Regional Digital leaders to drive best practices, including contract renewal frameworks, upselling, colleague enablement, and white space opportunities.
• Support regional teams in defining and delivering growth and new proposition definitions across existing MMB Darwin markets. Collaborate with MMB regional and country teams to identify opportunities for new market segments and solutions, making Darwin a unique proposition in each country.

New Market Development

• Work closely with regional teams to advocate for a marketable and efficient local proposition.
• Execute the go-to-market strategy, including devising marketing strategies and collateral, enabling sales champions, and supporting countries to win new clients.
• Build a repeatable, scalable contracting model including Service Schedules, Security Reviews, and Pricing.

Operations

• Partner with Darwin Services to define operational processes, support models, and staffing to deliver new business, in-life changes, help-desk, and administrative services.

Governance

• Monitor success metrics and KPIs, including regular reporting on progress.
• Leverage learnings across MMB countries to define and share best practices globally.

Commercial

• Collaborate with commercial and regional teams to set annual targets for new business and retention.
• Monitor strategies to achieve these targets.
• Ensure consistency in reporting across Mercer and Marsh countries, including pipeline and forecast activities.

Advocacy to Senior Leadership

• Represent local needs and opportunities in Darwin priority-setting discussions.
• Identify opportunities for education and thought leadership.
• Inspire MMB countries with passion for Darwin’s potential to increase revenue growth and retention.

Qualifications:

• International experience working with clients and/or local countries globally.
• Strong understanding of Darwin or similar Employee Benefits Platforms; knowledge of Darwin Evolve is a plus.
• Excellent leadership, interpersonal, and influencing skills.
• Strong analytical, problem-solving, and operational process design skills.
• Commercial mindset with a focus on profitability.
• Exceptional communication and presentation skills.
• Ability to work effectively within a matrixed organization.

Preferred Attributes:

• Excellent networking and stakeholder management skills.
• Cultural awareness.

Why join our team:

• Opportunities for professional development, interesting work, and supportive leadership.
• A vibrant, inclusive culture fostering innovation and impact.
• Career growth opportunities with comprehensive benefits and rewards.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients achieve their investment objectives, shape the future of work, and improve health and retirement outcomes. We operate in 130 countries with annual revenue of $24 billion and over 90,000 colleagues. For more information, visit mercer.com or follow us on LinkedIn and X. Marsh McLennan is committed to diversity, inclusion, and flexible working arrangements, expecting colleagues to work at least three days per week in their local office or onsite with clients. Office teams will designate an “anchor day” for in-person collaboration.

Please note: If you are not a passport holder of the country for this position, you may need a work permit. For more details, check our blog. Do not include bank or payment details when applying. All applications should be submitted via the 'Apply now' button. Created on 16/07/2025 by TN United Kingdom.