Millennium Hotels and Resorts UK are looking for a Data Analyst to join their Central Sales Office in London. The Data Analyst will be an enthusiastic, genuine, and friendly person who enjoys inputting data, generating reports, and ensuring a smooth transition of client accounts and rollout projects. Strong written and verbal English skills are a must, along with advanced proficiency in MS Word, PowerPoint, Excel, and other data platforms. A passion for hospitality is essential.

Responsibilities

• Data Management & Accuracy: Oversee metrics, manage dashboards, compile decks, and ensure data accuracy across all reporting systems.
• Identify and merge duplicate Agency profiles in Opera | Delphi
• Improve the speed and quality of decision making by delivering accurate, timely reports. This role directly supports revenue generation and efficiency across multiple regions
• Generate Company and Agency profile reports for review and reconciliation
• Manage troubleshooting of glitches as they arise
• Attend regular meetings to report updates
• Streamline reporting processes and improve data management systems to deliver faster and more accurate sales insight
• Continuously improve Delphi usage and optimised internal systems to support both corporate and UK/EU hotel sales teams
• Support the creation and implementation of SOPs to ensure consistent data processes

Qualifications

• GCE O-level; OR
• NITEC/Higher NITEC Certificate; OR
• Pre-U / A level Certificate; OR
• Diploma
• Good working knowledge in MS Office applications
• Meticulous in paperwork processing
• Able to work with minimal supervision in a fast-paced environment, self-motivated, resourceful and a team player

Benefits

• Social events, wellbeing and team activities
• Training and development
• Pension Salary Sacrifice Scheme
• Career development and salary reviews
• Interest-free Season Ticket Loan Scheme
• 1 Volunteer Day per year (fully paid and in addition to annual leave)
• Complimentary meals prepared by our chefs
• Length of Service related holiday scheme
• My Millennium discount perks
• Discount on accommodation worldwide and 50% F&B outlets
• Life Assurance
• Recommend a Friend Scheme

About the Group

Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality and brands with clear opportunities for development and promotion within the industry.

• Seniority level: Associate
• Employment type: Full-time
• Job function: Analyst
• Industries: Hospitality

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