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Base pay range

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DATA ANALYST – CRM & CUSTOMER INSIGHTS

LONDON – HYBRID (2 days in office)

Overview

A globally recognised retail brand is expanding its data and analytics team in London. The business is investing heavily in data-driven CRM, customer insights, and analytics capabilities, and this role will sit at the heart of that transformation!

The Role

As a Data Analyst, you can expect to be involved in the following:

• Pulling, analysing, and presenting customer data and insights
• Becoming the SME for CRM journeys, customer segmentation, and campaign performance
• Owning CRM reporting and developing dashboards
• Leveraging Python & SQL to automate BAU reporting and campaign processes
• Spotting signals, trends, and opportunities within the customer base
• Going beyond the numbers to tell a story with data and influence strategy
• Collaborating closely with CRM and data strategy colleagues to shape customer engagement initiatives

Your Experience

• Python (highly desirable, particularly for automation)
• Experience working with large customer databases
• Background in retail or consumer-facing businesses is a plus
• Understanding of CRM analytics fundamentals
• Excellent communication skills – able to translate data into actionable stories for stakeholders

Benefits

• Salary up to £46,000
• Hybrid working: 2 days per week in the West End office
• Work for a globally recognised retail brand with exciting growth in data strategy

How to Apply

Express your interest by sending your CV to Theo via the apply link on this page

London, England, United Kingdom 1 week ago