A leading global investment bank is looking for an experienced Data Business Analyst to support a major data initiative focused on IT Asset and Configuration Management. This role involves aligning business data requirements across global teams with enterprise architecture-particularly around the ServiceNow CMDB/AMDB platform.

Data Business Analyst - IT Asset & Configuration Data

Global Investment Bank | Contract | £400-£500/day

Location: Glasgow (Hybrid - 3 days onsite/week)

Contract Length: [Insert Duration, e.g., 6 months]

Key Responsibilities

• Gather and document data requirements from business and IT stakeholders.
• Analyse data lineage, dependencies, and discrepancies across systems.
• Work closely with data architects to assess and validate technical solutions.
• Act as a key liaison for data consumers and producers across ServiceNow CMDB/AMDB.
• Support governance activities, documentation, and change control tracking.
• Coordinate with global teams to drive delivery of project milestones.

Required Skills & Experience

• 5+ years as a Data or Business Analyst in enterprise environments.
• Strong knowledge of ITSM, ITIL, and IT Asset Management.
• 2+ years' experience with ServiceNow, including CMDB/AMDB understanding.
• Proficiency in SQL and working with relational databases.
• Experience conducting data lineage and architecture analysis.
• Understanding of infrastructure and IT inventory systems.

Soft Skills

• Excellent stakeholder engagement and communication skills.
• Strong attention to detail and analytical thinking.
• Ability to work independently and manage competing priorities.
• Familiarity with Agile and Waterfall methodologies.

Desirable (Not Essential)

• Financial services or consulting experience.
• Certifications in ServiceNow, ITIL, Agile, or Project Management.
• Exposure to data analytics or visualisation tools (e.g. Power BI, Tableau).

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates