Overview

A leading global investment bank is looking for an experienced Data Business Analyst to support a major data initiative focused on IT Asset and Configuration Management. This role involves aligning business data requirements across global teams with enterprise architecture—particularly around the ServiceNow CMDB/AMDB platform.

Key Responsibilities

• Gather and document data requirements from business and IT stakeholders.
• Analyse data lineage, dependencies, and discrepancies across systems.
• Work closely with data architects to assess and validate technical solutions.
• Act as a key liaison for data consumers and producers across ServiceNow CMDB/AMDB.
• Support governance activities, documentation, and change control tracking.
• Coordinate with global teams to drive delivery of project milestones.

Required Skills & Experience

• 5+ years as a Data or Business Analyst in enterprise environments.
• Strong knowledge of ITSM, ITIL, and IT Asset Management.
• 2+ years\' experience with ServiceNow, including CMDB/AMDB understanding.
• Proficiency in SQL and working with relational databases.
• Experience conducting data lineage and architecture analysis.
• Understanding of infrastructure and IT inventory systems.

Soft Skills

• Excellent stakeholder engagement and communication skills.
• Strong attention to detail and analytical thinking.
• Ability to work independently and manage competing priorities.
• Familiarity with Agile and Waterfall methodologies.
• Financial services or consulting experience.
• Certifications in ServiceNow, ITIL, Agile, or Project Management.
• Exposure to data analytics or visualisation tools (e.g. Power BI, Tableau).

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

About the job

Contract Type: Temporary

Workplace Type: Hybrid

Experience Level: Associate

Location: Glasgow

Specialism: Technology & Digital

Focus: Data Analysis & Business Intelligence

Industry: IT

Salary: £400 - £500 per day

TEMPORARY

Job Reference: T5WSU0-62647DE4

Date posted: 29 September 2025

Consultant: Dane Moore