Overview

Department: Managing Agency

Employment Type: Permanent

Location: London

Reporting To: Data Manager

Description

Joining Polo Works as a Data & Governance Lead offers an exciting opportunity to join the Data Governance function, contribute to data-driven decision-making, support and analysis.

As the Data & Governance Lead at Polo Works within the Lloyd's market, you will be taking the lead on Data Governance across the agency, the collection, analysis, and reporting of management information. You will work with a team of professionals, collaborate with stakeholders, and ensure accurate and timely delivery of Data insights to drive operational excellence and strategic planning.

Key Responsibilities

• Provide in-depth analysis of performance and business impacts using appropriate techniques and tools, interpreting the outcomes, and preparing relevant reports and documents to inform business decisions.
• Provide cover for the Data Manager, deputising and supporting team members, as required
• Provide support to colleagues across the whole Data Team and assist with enquiries.
• Take the lead on Data Governance, including Data Quality standards and processes, data lineage and data directory maintenance, data issue logging and resolution, ensuring these activities align with the Data Policy.
• Manage the Data Quality rules and processes, ensuring we are meeting Lloyd’s minimum standards and align with the Data Policy.
• Develop and produce ad hoc reports as required.
• Produce and deliver accurate, complete and appropriate management information to the Management team in a timely manner.
• Develop reports by engaging with the requestor to define appropriate format and content to meet their objectives.
• Validate, investigate, and troubleshoot issues with management information or associated systems. Identify continuous improvement ideas that have a direct impact upon business performance and customer service.
• Support delivery of change and improvement initiatives when required.
• Develop and maintain tools, techniques and procedures relating to analytical and management information activities.
• Identify and highlight performance/service issues and trends
• Maintain an awareness of the key regulatory issues and operations performance against the consumer outcomes.

Key Relationships

• Stakeholder Collaboration: Collaborate with internal and external stakeholders, including underwriters, claims managers, finance teams, actuaries and senior management, to understand their Data requirements.
• Work closely with the IT department and data owners to ensure data availability, accuracy, and integrity for Data reporting purposes.
• Engage with external stakeholders, such as brokers and regulatory bodies, to address their Data needs and comply with reporting obligations.

Skills, Knowledge and Expertise

• Extensive experience in Data Governance within the Lloyd’s Insurance sector
• Experience in management information, business intelligence, or data analytics roles within the Lloyd’s industry.
• Knowledge of key Lloyd’s regulatory returns.
• Knowledge of Lloyd’s insurance operations, underwriting processes, claims management, and key performance indicators (KPIs).
• Proficiency in data analysis and reporting tools, such as SQL, Tableau, Power BI, or similar platforms.
• Advanced Excel skills
• Familiarity with data governance, data management, and regulatory requirements related to Data reporting.
• Ability to analyse and understand data, shape into insightful Data.
• Communication and presentation skills to effectively convey Data findings to stakeholders.
• Attention to detail, ability to work with large datasets, and ensure data accuracy and integrity.

Benefits

As well as a competitive salary, discretionary annual bonus, and 25 days of annual leave (with the option to buy more), you will also get an excellent benefits package, including flexible, hybrid working, life assurance, income protection, private medical insurance, enhanced pension contributions, and occupational maternity and paternity pay.

You will also have access to company volunteering days, an employee assistance programme with retail discounts and savings, a generous employee referral scheme, regular sports and social events, and free Cheltenham bus travel.