Data Operations Manager, TPP RECRUITMENT

2 days ago Be among the first 25 applicants

Are you passionate about clean, high-quality data and making a real impact through technology? Do you have experience managing CRM systems and want to help drive digital transformation in the charity sector?

An impactful opportunity has arisen for a skilled data professional to join a forward-thinking charity as a Data Operations Manager. This role is central to ensuring the integrity and efficiency of data systems that underpin vital services, fundraising, and engagement activities.

The Opportunity

The organisation is undergoing a significant digital transformation, including the implementation of a new Microsoft Dynamics 365 CRM system and a suite of modern data tools. This role plays a key part in embedding these systems and ensuring data is clean, accessible, and effectively used across the organisation.

The Data Operations Manager will be responsible for managing data flows, supporting income processing, and maintaining high standards of data governance. This is a strategic role with clear progression opportunities, such as into a System Lead role.

Key Responsibilities

Act as the custodian of CRM data, ensuring accuracy, consistency, and compliance

Manage data import/export routines for key supporter and fundraising data

Collaborate with internal teams to ensure data is correctly ingested and utilised

Support income processing through the CRM, including Gift Aid, direct debits, and events

Define and enforce data standards and best practices across the organisation

Maintain legacy systems and support third-line CRM queries as needed Candidate Profile

Ideal candidate will bring:

Strong experience with SQL (SSIS, SSRS) and data management tools

Solid working knowledge of Microsoft Dynamics 365 CRM

Expertise in data validation, de-duplication, and cleansing techniques

A collaborative approach and the ability to build strong relationships with stakeholders

A proactive mindset with a focus on continuous improvement Benefits and Progression

Structured salary progression - £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months (which can keep increasing to £50,000 at annual reviews).

Remote-first – with occasional travel to London office.

39 days annual leave (including bank holidays)

Pension scheme and flexible benefits

Ongoing professional development, including programmes for new and aspiring managers, and bespoke development plans How to Apply

To apply for the Data Operations Manager role, please submit you CV and supporting statement outlining how your experience meets the key criteria. Or get in touch for further details, including the job description and candidate pack.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management and Information Technology

• Industries

  Advertising Services

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