Overview

Southampton, Store Support Office. Permanent role. From £70,000 + Pension + PMI + ShareSave + 6.6 weeks holiday + Hybrid Working (2-3 days per month in the office).

Role: Data Visualisation & Automation Manager within the Customer & Data Team at B&Q. You will be responsible for delivering high quality self-serve dashboards and foundational data enablement products, interacting with a varied group of stakeholders to improve customer understanding, shape future strategies, enhance customer experience, deepen engagement, drive revenue, and improve business efficiencies across B&Q and TradePoint.

Role purpose

Working within the Customer & Data Team, the Data Visualisation & Automation Manager will deliver self-serve dashboards and data enablement products, driving analytics to support decision-making and strategic initiatives.

Responsibilities

• Develop and manage self-serve dashboards to support strategy and decision-making.
• Lead automation and workflow integration using cloud tools (e.g. Databricks, Airflow) and Microsoft Power Platform (Power Apps, Power Automate).
• Define data flow architecture that delivers quick, tangible results and aligns with group standards.
• Empower store colleagues with GDPR-compliant data access to enhance customer experiences.
• Own roadmaps, prioritisation frameworks, and planning to balance short-term wins with long-term goals.
• Lead and develop a team of analysts through coaching and training, fostering a culture of learning and collaboration.
• Engage with the wider group data community and collaborate across banners.
• Build strong stakeholder relationships and translate business goals into analytical challenges.
• Stay informed on analytics trends in retail and related sectors to bring external insights.

Requirements

• Experience leading teams in agile environments with strong prioritisation and stakeholder engagement.
• Proven expertise in Microsoft Power Platform (Power BI, Power Apps, Power Automate) for scalable dashboards, apps, and workflows.
• Strong data visualisation and BI practices, with a focus on simplicity and storytelling.
• Advanced SQL skills; Python or R is a plus.
• Familiarity with cloud analytics platforms like Databricks, Snowflake, or BigQuery.
• Experience embedding automation/workflow tools (e.g. Airflow, Databricks) into operations.
• Ability to influence senior stakeholders and drive analytics adoption across large organisations.
• Understanding of data governance, quality, and CI/CD practices, including GitHub version control.
• Experience using Jira/Confluence (or similar) for backlog and documentation.
• Commercial mindset with a track record of linking analysis to customer, revenue, or cost outcomes.
• Strong storytelling skills to translate data into visuals and narratives that drive decisions.

Seniority and Employment

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Engineering and Information Technology
• Industries: Retail

Benefits

Benefits include a competitive salary, pension, PMI, ShareSave options, 6.6 weeks holiday, wellness and colleague benefits, and more. The organisation offers diversity and inclusion networks and wellness support. For recruitment adjustments, contact recruitment@b-and-q.co.uk.