Overview

Job Title: D-commerce D&T Product Owner

Business Function: Global dCom

Location: 100VE (London) with potential relocation considerations as described in the job posting. Work-Level: 2C

Digital and Technology Product Owner in D-commerce is responsible for defining, prioritizing, and managing the product backlog for digital products, ensuring they align with business goals and customer needs. This role involves close collaboration with stakeholders (across Business Groups and markets), development teams, and UX designers to deliver a high-quality e-commerce experience. The Product Owner acts as the voice of the customer, translating business needs into actionable user stories and driving the product vision forward.

This role is part of the global dCom, which aims to deliver maximum value from data to drive business and organization performance within each respective market.

Responsibilities

• Product Vision & Strategy—Develop and articulate a clear product vision and long-term strategy for the D-commerce platform, aligned with business objectives and market trends.
• Conduct market research, competitive analysis, and customer journey mapping to identify opportunities and pain points.
• Define and track KPIs and success metrics to measure product performance and inform strategic decisions.

• Backlog Management & Prioritization—Own, maintain, and prioritize the product backlog based on business value, technical feasibility, and customer impact. Translate strategy into detailed user stories, acceptance criteria, and technical requirements. Collaborate with stakeholders to gather requirements and ensure alignment.

• Agile Development & Execution—Serve as the primary point of contact for the Agile/Scrum development team, participate in ceremonies, work with UX/UI designers, ensure clear understanding of requirements, and accept completed user stories against acceptance criteria and quality standards.

• Executive Stakeholder Management & Influence—Build and maintain relationships with senior leadership, communicate product progress, and lead cross-functional steering committees to secure buy-in for major initiatives.

Qualifications

• 15+ years of experience in Digital, Technology or Analytics products
• 10+ years of experience in eCommerce related roles with pureplay platforms/retailer, Consumer Goods, Tech platforms or Consulting
• Direct experience with e-commerce or D-commerce platforms (e.g., Shopify Plus, Magento/Adobe Commerce, BigCommerce, or a custom-built solution)
• Proven track record of defining product strategy and launching/scaling large-scale digital products from concept to launch
• Exceptional business acumen and strategic thinking; ability to connect customer needs to business outcomes
• Superior communication, presentation, and negotiation skills with experience influencing C-level stakeholders

Notes on application: Please apply via the portal as email applications may not be processed. If needed, contact your Talent Partner for reasonable adjustments during the process. We offer flexible working options and are committed to diversity and inclusion.