Delivery Integration Leader UK&I

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* Decline will set your Cookie preferences to "Required" and will prevent Kyndryl and its partners from collecting and using Cookie data to collect statistics and to provide you a personalized web experience and more relevant ads on third party websites.Delivery Integration Leader UK&I page is loaded## Delivery Integration Leader UK&Iremote type: Partially Remotelocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R-47846**Who We Are****The Role**This role is accountable for leading the successful delivery of managed (run) and consult (change) services across the full customer lifecycle (from contract signature to relationship closure), totalling >$400M, including large complex transformation programmes (up to $250M). This includes:* Ensuring resilience and stability of our operating environment - own service delivery quality objectives, including delivering to service levels, standardised delivery models and continued operating efficiencies.* Continuing to evolve advanced delivery methods, bringing innovation to client delivery, together with our collaborative centres, to enhance delivery performance, improve client satisfaction and enabling growth.* Own SLA delivery, tracking and fulfilment, standardised service delivery models and operational efficiency.* A single, integrated set of governance across all UKI delivery, managed services and ongoing portfolio management and control.* Building joint standards, methodology, learnings and working culture across managed and programmes’ delivery, driving consistency, standardised service delivery models and operational efficiency across all services.* Ensuring a continual service improvement mindset and planning across all accounts and change programmes.* Ensuring spend optimization, synergies and customer proposals across all accounts in both managed services and project implementations* Leading major incident response, root cause analysis and post-incidence reviews to prevent recurrence and improve resilience.* Acts as strategic interface between managed and consult delivery teams, global delivery and global practices to ensure cohesive execution and standards, tooling and skills.* This role provides strong leadership across all UKI Delivery teams - within managed and consult programmes delivery. Dotted line reporting of all Delivery Partners / Pod Leaders, project and complex programmes delivery and hard-line management responsibility for UKI delivery operations team. Accountable for setting and monitoring consistent performance standards across all market delivery teams. Ensuring learning plans are in place across delivery to build capabilities aligned to strategic delivery goals.**Your Future at Kyndryl** Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and certification programs. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.**Who You Are**Who You Are You work well within a team environment and are comfortable adapting your responsibilities as the project needs evolve. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.Candidates should have the following experience:* Significant, demonstrable, experience in leading both managed services’ delivery and change programmes (planning, shaping, solutioning and programme managing large complex tech transformation, improvement of change delivery, change governance, programme recovery), underpinned by strong understanding of high-value contract delivery and change governance.* Leading both managed services and change programmes (and effectively leading in parallel, run - transform - run delivery.* Evidence of significant track record on past improvements in delivery and transform programme outcomes.* Experience of working across both consulting and managed services’ businesses.* Global stakeholder management: Leading, influencing and driving change at global scale.**Being You**Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.**What You Can Expect**With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.**Get Referred!**We’re glad you’re here. Take a look around at the many exciting career opportunities we have available and apply today! **Drop off your CV/Resume** and a Recruiter will reach out with related career information that match your experience and expertise. **Sign up for Job Alerts** Create your account and then . When new jobs become available that meet your criteria, you’ll be alerted right away!### Drive progress with purposeAt Kyndryl, we achieve progress the world depends on, with purpose.**Beginning with** **the purpose that matters to you**. Because here, you will be part of a culture designed with purpose. One that is restless, empathetic and devoted. Where we are committed to sustainable progress for our customers and supporting the communities where we work and live. All of you is what we want. And what we need. Join us, and together, we can advance the vital systems that power human progress. #J-18808-Ljbffr
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Location:
London, England, United Kingdom
Salary:
£125,000 - £150,000
Job Type:
FullTime
Category:
IT & Technology

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