Working pattern: Full-time (Part-time hours considered)

• Join a people-focused mutual organisation that genuinely invests in its employees’ growth, wellbeing and long-term development
• Drive strategic resource planning and delivery coordination across our Product & Pricing department to meet evolving business demands
• Work from home 80% of your time with 20% at our superb office in Stratford upon Avon

About the role

This role is responsible for leading the delivery planning and resource management function within NFU Mutual’s Product & Pricing department.

You’ll oversee the coordination, forecasting and monitoring of resource plans to ensure the department meets business demand in line with financial targets and strategic priorities. Acting as a key point of contact, you’ll work closely with managers, consultants and stakeholders to challenge, advise and validate resource requests, cost allocations and delivery plans, ensuring they meet agreed quality standards and support business objectives.

You’ll produce and analyse regular MI on resource allocation, utilisation and delivery progress, flagging risks and variances to support proactive planning decisions. A key focus will be driving consistency and quality in planning across the department, monitoring adherence to processes and tools, and identifying opportunities for improvement.

You’ll also lead the development of planning tools and long-term forecasting processes, including shrinkage, attrition and capacity planning. In addition, you’ll build and maintain skills modelling across the department to support a more flexible and future-ready resource model.

About you

We’re looking for someone with a strong background in planning and resource management, with hands-on experience overseeing and monitoring resourcing projects and processes. You’ll be confident using historical data and statistics to create accurate forecasts and resource estimates, and you’ll bring sound analytical skills to interpret, manipulate and deploy data to support informed decision-making.

You’ll be highly IT literate, with excellent working knowledge of Azure DevOps, Jira and Microsoft Office, particularly Excel Pivot Tables and Power BI. Ideally, you’ll have experience working on projects and programmes, and any exposure to the insurance industry would be an advantage.

Strong organisational skills are key, along with the ability to communicate clearly, build relationships across teams, and influence and challenge thinking where needed.

You’ll also be able to demonstrate the following:
• Resilient mindset with the ability to stay focused and effective when faced with changing priorities, tight deadlines or challenges, maintaining a positive and solutions-focused approach
• Ability to prioritise competing demands, enabling you to assess urgency and business impact to manage your workload efficiently and ensure key deadlines are met
• Confidence in negotiating outcomes that align with both project goals and wider business objectives, balancing differing perspectives while maintaining strong working relationships.

At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.

We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.

We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.

Benefits and Rewards

When you join our team,you can expecta supportive cultureandanattractive range ofrewards and benefitsincluding:

• Salary in the range of £47,000 to £52,000 depending on skill set and experience
• Annual bonus (up to 17.5% of salary)
• Contributory pension scheme, up to 20%, including your 8% contribution
• 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme
• A Family Friendly policy that helps you balance your work and family responsibilities
• Access to savings at High Street brands, travel and supermarkets
• £20 contribution to a monthly gym membership – subject to T&Cs
• Health and wellbeing plan- cashback for dentist, opticians, physio and more
• Access to voluntary benefits, including health assessments, private medical insurance and dental insurance
• Employee Volunteering - volunteerin the community for one day each year
• Unlimited access to Refer a Friend £500 bonus scheme
• Life Assurance coverof 4 x salary
• Employee discounts of 15% on a range of NFU Mutual insurance policies.

Working at NFU Mutual

We’reone of the UK’s leading general insurance and financial services companies. For over 110 yearswe’veput our customers at the heart of everything we do.Ourpeopleare just as important to us.

Wepride ourselves on being “a great place to work” and our Gallup Exceptional Workplace 2025 award was not only awarded with Distinction but also named us as the first UK-based company to receive a Gallup Exceptional Workplace for ten years in a row. We are also the only Insurer to feature in the LinkedIn Top 15 Companies 2025 list of ‘Best midsize employers to grow your career in the UK’, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023, 2024 and 2025.

We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.

We are a leading provider of General Insurance and Financial Services. From our strong farming roots we’ve grown to become a UK-wide organisation, turning over £1billion annually. Yet success hasn’t gone to our heads. We’re proud to remain completely customer focused, down-to-earth and committed to the rural communities we’ve grown from.

Our ethos - of trust, respect and personal service - lies at the heart of all we do and has seen us build an enviable reputation for exceptional member loyalty. Though we’ve been in business for over 110 years, we have big ambitions for the future. And that’s why we’re looking for talented people to join our growing organisation. Talented people like you.