Job Summary: Deputy Head of Change Systems at HMPPS.

The Change Delivery and Systems team oversee the HMPPS governance for change referred to as the Gateway Management System (GMS). The GMS is used to triage/approve change activity through to delivery and completion.

The Deputy Head of Change Systems is a senior role that plays a pivotal part in the strategic and operational management of HMPPS change systems initiatives at a national level. Working directly to the Head of Change Systems, this role involves working closely with senior leaders to enable the team to drive forward strategic change priorities whilst overseeing the management and operational delivery of two core platforms: the Excellence and Quality in Process (EQuiP) system and the Gateway Management System (GMS).

Strategic Leadership

Provide strategic input to the design and development of change systems and solutions at a national level. Leading or supporting on specific national strategic activity on behalf of the wider Rehabilitation and Change Directorate as required.

Team Leadership

Manage and inspire Change Systems staff, providing clear guidance and holding them accountable for their roles and responsibilities regarding the Gateway Management System, EQuiP and change management best practice.

Stakeholder Engagement

Act as a national representative of change systems, engaging actively and professionally with senior stakeholders through engagement, reporting and consultation. Proactively managing relationships by participating in forums and meetings with internal and external stakeholders.

Responsibilities

• Champion digital capability across HMPPS alongside other digital champions, foster a culture of continuous improvement, and contribute to the strategic direction of the Change and Corporate Services Group.
• Collaborate with Heads of Change Delivery, their Deputies, Change Managers, Officers and Project Officers to ensure cohesive delivery across national programmes and business as usual change projects.
• Ensure compliance with the GMS and uphold professional standards within the team.
• Utilize best practice methodology in change management through the use of training, continuous professional development and supervision.
• Provide formal reporting at a national senior leadership level, offering assurance of change load and delivery progress.
• Work alongside the Head of Change Systems to build and maintain a culture within their team that identifies effective risk management strategies, business continuity and continuous improvement.

Technical Requirements

This role demands a high level of technical expertise and leadership in low-code development, with a particular emphasis on exploiting the Microsoft Power Platform, including Power Apps, Power Automate, and Power BI, to streamline workflows, enhance user experience, and drive digital transformation.

Benefits

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
• Annual Leave
• Public Holidays
• Season Ticket Advance

For more information about the recruitment process, benefits and allowances, please visit our Candidate Information Page.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard checks.

Nationality Requirements

This job is broadly open to UK nationals, nationals of the Republic of Ireland, nationals of Commonwealth countries who have the right to work in the UK, and other specified groups.