As Deputy Head of Community Editorial, you will play a leading role in a team who champion the experiences and perspectives of our readers. You will ensure that our readers' voices are heard prominently throughout the Telegraph's journalism, on the app and website, in podcasts, videos and in print. You will lead the Community team's daily editorial output, liaising and collaborating closely with other desks, planning and prioritising reader-led content and assigning work to Community Editors. The Community team's mission is to build the strongest reader community of all media publishers in the UK, to support subscriber loyalty and retention and contribute to the Telegraph's wider ambitions for subscriber growth. This role is fully onsite at our Victoria office.

Key Responsibilities

• Lead the planning, prioritisation and coordination of the Community team's daily output.
• Collaborate with desks around the newsroom to generate and create reader-led stories, projects and initiatives that put readers' voices and experiences at the heart of our journalism.
• Proactively encourage and support journalists across the newsroom to interact with readers below the line and, where appropriate, in person to help deepen the journalist-reader relationship.
• Create opportunities for readers to engage and interact with the Telegraph's journalism across our verticals, through polls, Q&A, comments, case studies, audio, video, email newsletters and so on.
• Develop a deep familiarity with the Telegraph's readers, understand the values they share, spot the issues and stories that generate discussion and regularly share those insights with colleagues.
• Use data to inform the team's journalism, experiment with different formats and optimise content to ensure it is as engaging as possible.
• Develop effective, sustainable working practices between the Community team and the rest of the newsroom.
• Build confident working relationships around the newsroom and liaise daily with other desks to collaborate and support each other's work.
• Deputise for the Head of Community Editorial as required.

Qualifications

• Knowledge of and interest in the news agenda and current affairs.
• Experience of writing, commissioning, editing or publishing highly engaging editorial content.
• Comfortable working both in a fast, breaking news environment and on longer-term projects.
• Excellent editorial judgement and strong understanding of media law as it applies to our journalism.
• Deep understanding of The Telegraph's subscribers, brands and journalistic values.
• Proven ability to collaborate and communicate effectively with a variety of stakeholders and departments.
• Proactive, enthusiastic approach to leading colleagues, pushing through projects and meeting deadlines.
• Working knowledge of publishing and workflow tools would be beneficial.
• Demonstrable ability to use analytics tools and data reports to inform editorial decisions would be beneficial.
• Experience of building and growing successful online communities would be beneficial.

The nature of our industry means life at the Telegraph Media Group is fast-paced, demanding, and interesting. We also want it to be rewarding for everyone who works here by creating a suite of benefits that contribute to lifestyle choices and leisure activities. From dynamic working opportunities, medical cover, and parental leave (six months fully paid maternity leave and enhanced paternity/partner leave), to life assurance and season ticket loans, you can choose from a range of flexible benefits, designed to support your lifestyle and help you achieve a healthy work-life balance.

Training and development

With support from your manager and colleagues, you'll also have access to a variety of training and development opportunities through The Academy. Covering a range of personal and professional skills, our courses enable you to develop an enjoyable and rewarding career.

Our commitment to inclusion

At Telegraph Media Group, we foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds. We believe in equality of opportunity and welcome candidates from all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.