3 days ago Be among the first 25 applicants

Job Title: Deputy Head of In‑Service Support

Location: Corsham, Wiltshire + Hybrid Working Arrangements

Compensation: Competitive Salary + Benefits

Role Type: Full time / Permanent

Role ID: SF 69980

The Role

As the Deputy Head of In‑Service Support (ISS), you’ll have a role that’s out of the ordinary. You will support our customers in delivering on their missions and creating a safe and secure world. This programme provides a critical role in connecting our front‑line commands, government partners and allies, and is an important capability for ensuring UK security and prosperity.

Day‑to‑day, you’ll be responsible for driving cohesion of activities across multiple delivery teams, functions and stakeholders to deliver outcomes, acting as the right‑hand person of the Head of ISS (In Service Support). You will support the promotion of our space communication capabilities, working with the Head of Service Delivery, Head of ISS, and the Head of Integration to ensure we maintain the integrity of our service delivery while transforming our service for the future.

• Deputy leadership of technical and service delivery ISS teams, building a strong delivery ethos with collaborative behaviours and a positive culture.
• Safety, regulatory compliance and cyber security of our products, services and infrastructure.
• Ensuring appropriate governance and process across the ISS teams, including delegation of technical authority and decision making, and compliance with the Mission Systems processes.
• Delivering on customer and end‑user service commitments while maintaining commercial and financial commitments to the Mission Systems sector.
• Proactively identifying new solutions and technologies to improve our capability offering.

This role is full time, 37 hours per week and provides hybrid working arrangements with days onsite and days working from home. You will be required onsite as and when the business needs dictate.

Essential Experience

• Demonstrable experience of leading high‑performing teams with exceptional people skills.
• Experience in technical delivery, service delivery and business management.
• Experience in strategic communications, space‑based communications or telecommunications.

Qualifications

• Bachelor’s degree in a relevant Business or Engineering discipline or equivalent professional experience. Business Masters degree preferable.
• Must hold a valid UK Driving License.

Security Clearance

The successful candidate must be a sole UK national who can achieve and maintain Security Check (SC) security clearance for this role.

Many of the positions within our company are subject to national security clearance and trade control restrictions. Eligibility may be affected by place of birth, nationality, citizenship, residency, etc. Further details are available at the UK Security Vetting website.

What We Offer

• Generous holiday allowance
• Matched contribution pension scheme with life assurance
• Digital GP, annual health check and nutritional consultations through Aviva DigiCare+
• Employee share scheme
• Employee shopping savings portal
• Payment of professional fees
• Reservists in the armed forces receive 10 days special paid leave
• Holiday trading – ability to buy or sell up to one working week of annual leave (open February to March)
• 'Be Kind Day' – one paid day per year to volunteer with a chosen organization or charity
• Excellent development opportunities and wellbeing support programme

Closing Date

01/01/2026