About us

Buyagift and Red Letter Days are the UK’s leading gift experience provider. Our core focus is to deliver happiness to our customers, suppliers, team and retail partners, we aim to do this by providing industry leading products. The iconic Red Letter Days brand was added to our portfolio in November 2017, and we are extremely proud to be part of the Moonpig Group since July 2022. Our people are a fundamental driver of our success. We place great importance on nurturing exceptional people as we firmly believe that our competitive advantage stems from the capabilities and potential of our workforce. Our People team helps to drive those efforts across the business.

London - Hybrid (2 days in office) | Ideally Full Time 5 days per week or 0.8FTE at 4 days per week Competitive Salary + Benefits

About the role

We’re looking for a talented Design Manager to lead our in-house creative team at Buyagift & Red Letter Days. You’ll be the guardian of our brand, shaping and refining our visual identity across all channels — from website and CRM to print and social media. This is your opportunity to take the creative reins, drive innovative ideas, and ensure our design output is both commercially effective and beautifully executed.

Key Responsibilities

• Own and uphold brand guidelines across all creative outputs
• Manage the full creative process, from ideation to delivery
• Lead, coach, and develop a high-performing design team
• Plan resources effectively to maximise productivity and output quality
• Collaborate with cross-functional stakeholders and external agencies
• Align creative direction with commercial goals and marketing strategy
• Stay ahead of industry trends and bring innovative thinking to the team

About You

• 5+ years of experience in ecommerce or marketing design
• Strong portfolio across web, CRM, offline, and social media assets
• Highly proficient in Sketch, Photoshop, Illustrator, and image retouching
• Experience integrating AI tools into the creative process
• Proven leadership skills in team development and performance management
• Excellent project management and cross-functional collaboration skills
• Confident in evolving and defining brand guidelines

Commitment to Equality, Diversity and Inclusivity

We’re committed to creating an inclusive and caring culture with amazing people who feel a real sense of belonging. We welcome and celebrate all diverse backgrounds - from working parents who need flexibility with their hours, individuals who are neurodiverse and prefer to work a certain way to those from underrepresented communities. We’re proud to have an employee-led group pushing the agenda on all things inclusive. And we will continue to strive for diversity and that sense of belonging so that each and every one of our team have a safe and comfortable environment in which they can be themselves and thrive at work.

Our mission

For everyone in the UK to create unique memories that last a lifetime

Our vision

To be the most trusted platform in the UK gift experience market