Overview

DevOps/Senior Systems Administrator/Engineer role at Harris Computer (Systems & Software division). This is a hands-on role focused on delivering operational improvements through practical work and training opportunities. This remote role welcomes candidates anywhere in Canada and the US, with travel up to 5% within North America. A valid visa or passport is required.

What Your Impact Will Be

• Architecting customer cloud environments
• Project management, coordination, and customer meetings for TechOps responsibilities of upgrades and migrations, both on-prem and cloud
• Applying out-of-the-box thinking to address customer technical needs
• Cloud and on-premises system provisioning, network setup and maintenance
• Working with development teams to resolve application-related issues
• Monitoring internal and customer system health
• Tier 2/3 technical support for internal and external customers (after-hours support rotation)
• Diagnosing and resolving operating system issues (performance problems, configuration issues, etc.)
• Administration of Linux and Windows servers
• Administration of Site-to-Site VPN tunnels, on-premise networking and cloud networking configuration
• Deploying changes to customer environments using Ansible
• Implementing continuous improvement through automation using Ansible, Jira, GitLab, Terraform
• Leading and mentoring more junior team members
• Creating and maintaining technical documentation
• Educating users

What We Are Looking For

• A bachelor’s degree in computer science, information science, information systems, or related field OR equivalent work experience in a systems admin role
• At least 7 years of experience with Linux (Oracle, RHEL, CentOS) and Windows Server OS
• Proficiency in cloud platforms (e.g., AWS, Azure, Google Cloud)
• Solid understanding of networking, security, and infrastructure management
• Experience with Fortinet Fortigate firewall/VPN, switches
• 3 years experience working on complex technical projects with a customer focus
• Expertise in containerization and orchestration (e.g., Docker, Kubernetes)
• Strong experience with CI/CD tools (e.g., Jenkins, GitLab CI)
• Ability to travel up to 5% within North America

What Would Make You Stand Out

• Red Hat Certified Engineer certification
• Certifications in cloud platforms (e.g., OCI Cloud Architect, AWS Certified Solutions Architect)
• Experience with Python programming and Cloud vendor SDKs

What We Can Offer

• 3 weeks\' vacation and 5 personal days
• Comprehensive Medical, Dental, and Vision paid 100% by Harris from day one
• Employee stock ownership and RRSP/401k matching programs
• Lifestyle rewards
• Remote work and more

About Us

Since 1973, Systems & Software has focused on delivering quality customer information system (CIS) solutions to municipal and investor-owned utilities. We value a committed, engaged team to achieve our mission. Systems & Software is part of Harris Computer, a subsidiary of Constellation Software Inc., trading on the Toronto Stock Exchange under CSU. Visit www.ssivt.com to learn about our CIS, enQuesta, and www.harriscomputer.com to learn more about Harris Computer.

About Harris

Harris is a leading provider of mission-critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. (CSI, CSU on the TSX), Harris supports CSI’s investments in software for utilities, local government, school districts, public safety, and healthcare. Harris focuses on proprietary software and market expertise and continues growth through reinvestment in people and products.