Overview

Digital Account Director | Integrated Digital Agency | London / Hybrid

Are you a Digital Account Director looking for an exciting new opportunity? DNA Recruit are partnering with a leading digital agency that combines strategic insight, technical expertise and creative excellence to craft award-winning digital experiences for some of the UK’s best-known brands. They deliver websites, campaigns and digital strategies that make a measurable difference.

About the Role: As a Digital Account Director, you’ll lead key client relationships across a diverse portfolio—from major national brands in care and hospitality to exciting B2B and lifestyle clients. You’ll shape long-term digital strategies, deliver complex website builds, and manage multi-channel performance marketing campaigns. You’ll work with cross-functional teams—Strategy, Creative, UX, Development, and Paid Media—to ensure exceptional delivery and client satisfaction. This is a fantastic opportunity to own major accounts, build senior client relationships, and drive growth in a forward-thinking digital environment.

Key Responsibilities

• Build and nurture relationships with senior client stakeholders, including CMOs, CTOs and Marketing Directors
• Lead the delivery of high-impact digital campaigns and website projects
• Oversee substantial media budgets (approx. £2m)
• Manage project timelines, budgets and team alignment to ensure excellence at every stage
• Identify growth opportunities and lead cross-sell and up-sell initiatives
• Contribute to new business pitches and strategic planning
• Drive client satisfaction and long-term partnerships

Skills & Experience Required

• Proven experience as a Digital Account Director within an agency environment
• Strong background in website design & build projects and digital strategy
• Exceptional client relationship and stakeholder management skills
• Ability to lead cross-disciplinary teams with clarity and confidence
• Excellent organisational and communication skills
• Analytical mindset with a good grasp of budgets, KPIs and ROI
• Creative and strategic thinker with a passion for digital innovation

Desirable

• Experience managing large-scale web builds on digital experience platforms (e.g. Kentico)
• Hands-on experience leading paid media campaigns (search and social)
• A collaborative, energetic and genuinely positive approach

Salary & Location

Salary: £65,000 – £75,000 per annum

Location: London / Hybrid

Job Reference: AW 79309

All applications are viewed and evaluated according to the role requirements. DNA aims to contact shortlisted candidates within 2 weeks. Due to high application volumes, we may not respond to everyone. If you have not heard back within 2 weeks, please consider your application unsuccessful. DNA is committed to promoting a diverse and inclusive community and welcomes applications from candidates of all backgrounds.

DNA Recruit deliver dynamic recruitment, search and talent solutions across the UK and globally in permanent, contract and freelance roles.

Job Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Advertising and Marketing
• Industries: Advertising Services and Marketing Services