Digital Business Partner
New Today
Sherwood Forest Hospitals NHS Foundation Trust
Digital Business Partner
The closing date is 04 December 2025
Nottinghamshire Health Informatics Service (NHIS) is a leading provider of Information Management & Technology (IM&T) services, supporting health and care organisations across the Nottingham and Nottinghamshire Integrated Care System (ICS). We deliver digital services including infrastructure management, cyber security, technical support, project management, and training. Our collaborative approach helps improve health and care services for citizens, supporting over 13,000 users at nearly 800 sites.
As a Digital Business Partner, you will play a pivotal role in supporting the implementation of customers’ ICT strategies, acting as the main point of contact for NHIS customers and suppliers for non‑fault related matters. You will provide expert ICT advice, manage projects and supplier teams, and facilitate the resolution of service delivery issues. This is a dynamic role requiring strong relationship management, technical expertise, and the ability to communicate complex information clearly.
Key Responsibilities
Support the development and delivery of NHIS services to customers
Represent NHIS at customer and supplier forums
Manage opportunities, account management calls, and service delivery problems
Liaise with NHIS Service Desk, ICT specialists, customers, and suppliers
Assist with communications between NHIS teams, suppliers, and customers
About us
We are an award‑winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.
We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically‑led organisation.
We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as ‘outstanding’ for care and our King's Mill Hospital as the only ‘outstanding’ NHS‑run hospital in the East Midlands.
Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:
Skilled Worker visa: eligible healthcare and education jobs - GOV.UK
Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.
Person Specification
Knowledge Requirements
Knowledge, training and experience in ICT
Effective empathy and persuasive skills
Ability to negotiate
Ability to work with supplier contracts/costs
Advanced keyboard skills
Microsoft Office - advanced use
Ability to act and work flexibly and on own initiative
Ability to concentrate in stressful situations and when interrupted
Knowledge/appreciation of the ICT requirements of CCGs, GP IT and Acute Care
Experience/knowledge of: PRINCE2/ITIL
Data Protection Act
Freedom of Information Act
GMS Contract
GPSoC Contract
Qualifications
Educated to degree level or equivalent qualification/experience
Microsoft Office
Experience
Managerial experience in ICT
Extensive ICT experience
Experience of communicating and explaining ICT issues
Experience of negotiating with suppliers
Experience of purchasingExperience of managing projects
Experience of inter‑organisational working
Organising and chairing meetings
Effective written and oral communication skills
Contractual Requirements
Ability to work flexibly, outside normal office hours, in order to suit the needs of the users
The ability to travel between NHIS sites
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Sherwood Forest Hospitals NHS Foundation Trust
#J-18808-Ljbffr
- Location:
- Sutton-In-Ashfield
- Job Type:
- FullTime