Overview

dss+ is a leading global operations transformation consultancy that helps our clients build business endurance through operational safety, risk, performance and sustainability by leveraging our industry expertise, our dss+360 digital platform, our recognised people solutions and IP. We work with clients across various industries, including metals and mining, oil and gas, industrials and manufacturing, chemicals, food and beverage and more, to deliver measurable and lasting improvements.

As we scale, we’re seeking a Digital Learning Implementation and Support Senior Manager to play a strategic and collaborative role in shaping the future of learning technologies across our organization.

This will be a challenging and rewarding position where you will lead the implementation and support of our learning technology ecosystem—including optimization and evolution of our LMS platforms, content libraries, authoring tools, and provisioning systems—while serving as a critical connector between internal product development teams and enterprise learning initiatives.

Does this sound like you?

This role demands a forward-thinking leader who can drive innovation, foster cross-functional collaboration, and ensure our digital learning infrastructure aligns with both enterprise goals and field-level consulting needs. If you are passionate about digital transformation in learning and thrive in a dynamic, fast-paced environment, we invite you to explore this opportunity and consider joining our team.

Role responsibilities

• Develop and support execution of a roadmap for a cohesive learning technology ecosystem that supports enterprise learning and field-level consulting needs.
• Drive continuous improvement and innovation of digital learning aligned with our broader Digital strategy.
• Lead teams responsible for the deployment, configuration, and support of digital learning solutions.
• Provide strategic client management and business development support in collaboration with the Digital Learning Sales teams.
• Build digital capabilities within the team to enable effective partnerships with internal Digital teams.
• Serve as the primary liaison between L&D digital learning implementation/support teams and Digital teams.
• Identify opportunities for integration between learning platforms and internally developed tools to enhance client experience, consultant enablement, and knowledge transfer.
• Collaborate with internal product development teams to align learning technologies with dss+ 360.
• Leverage data and analytics from learning platforms to inform decision-making, demonstrate value, and guide continuous improvement of learning initiatives.
• Drive adoption of innovative digital tools and immersive learning technologies (e.g., microlearning, simulations, AI-driven platforms) to enhance learning experiences and consulting capability.
• Partner with internal and external stakeholders to ensure learning solutions align with enterprise strategy, consulting priorities, and client-specific needs.

Qualifications

• Proven experience in managing digital learning platforms and ecosystems (e.g., LMS, content libraries, authoring tools).
• Strong understanding of enterprise learning strategies and field-level enablement.
• Deep understanding of digital learning ecosystems, UX/UI principles, and learning experience design to create impactful, performance-driven solutions.
• Experience using learning analytics and performance metrics to measure and communicate the impact of digital learning initiatives.
• Knowledge of Agile methodologies for managing digital learning projects, enabling iterative development and rapid deployment of solutions.
• Experience leading cross-functional teams and managing technology implementations.
• Familiarity with integration of third-party platforms and custom-built tools.
• Strategic mindset with the ability to translate business needs into technology solutions.
• Excellent communication and stakeholder engagement skills.
• Strong project management and organizational skills.
• Ability to thrive in a fast-paced, collaborative environment.
• Consulting experience preferred, especially in enterprise learning or digital transformation contexts.

A bit more about us

We have a strong growth trajectory and a global footprint, which means unprecedented opportunity for the people on our teams to advance their careers through working with clients and joining forces with technical operations executives, experienced line managers and qualified coaches who all share a problem-solving mindset and a passion for what they do.

We offer a mentorship program with internal and external senior leaders to broaden technical expertise and share best practices. Our performance process and talent systems support individuals on their personal and professional development journey.

In addition to our career development benefits, we offer a competitive base salary and package including a discretionary yearly incentive plan, and flexible work policies.

As a Global Company, our professionals have the possibility to contribute to international projects and grow with the company. Every employee can influence and impact our company, and we value innovators and entrepreneurs.

Beyond that, be yourself. At dss+, we embrace and celebrate diversity. Above all, we are an inclusive culture in which everyone contributes and has the chance to develop their talents further.

Our industry expertise—in metals and mining, chemicals, oil, gas and energy, power and utilities, agribusiness and consumer goods, industrial and manufacturing, and private equity—combined with our consulting expertise in risk, operations, and sustainability helps clients translate their pain points into actionable roadmaps that deliver real, tangible results.

Our transformational solutions in operational risk management, operational excellence and ESG/sustainability are accelerated through leadership coaching, capability building, and culture change and enabled through digital technologies.