Overview

Job Title: Digital Media Account Manager. Client: Charities and socially positive organisations. Location: Chesham, Buckinghamshire, HP5 1PS (on the Metropolitan Line outside London). Duration: Permanent. Hours: 9am – 5.30pm Mon-Fri (flexible working with core hours 10am to 4pm).

Salary: £36,000 – £42,000 per annum (depending on experience). Holiday: 35 days per annum inc. bank holidays. Increasing to 38 days inc. bank holidays after 2 years. Flexibility: Hybrid working (option to work from home on Mondays and Fridays) and flexible hours.

Health: BUPA family cover for permanent employees, free annual health check, free Headspace app. Other perks: Includes attendance at industry conferences, socials, annual events, and a 4-week paid sabbatical every 5 years.

Position overview

We are looking for an experienced Digital Media Account Manager to oversee the planning and development of outstanding digital campaigns, in a client facing role. This could suit a Digital Marketing Manager currently working at a charity, or a Senior Paid Media Executive / Digital-focused Account Manager at a marketing agency. Reporting into the Account Director, the role will oversee multiple channels including programmatic display, paid social, paid search, SEO and YouTube. The role involves liaising with our media teams, helping develop award-winning campaigns and reporting to key stakeholders within charities. The candidate should understand the challenges and opportunities faced by large charities. The ideal candidate will relish planning and executing paid media campaigns, client communications including running regular video calls, holding occasional in person meetings, building lasting client relationships, and ensuring socially positive organisations achieve outstanding digital results.

About Us: Uprise Up is an award-winning digital agency focused on supporting charities and socially positive organisations with great digital media. We are proudly B Corp Certified and committed to being an outstanding employer, with emphasis on inclusivity, benefits, fair pay, and employee well-being.

The key areas of responsibility

• Developing a deep and detailed understanding of clients, including their situation and goals.
• Providing strategic recommendations to support client goals via paid digital channels.
• Digital media planning (Paid and Organic).
• Project managing slick delivery of effective digital campaigns.
• Proactive client communication, giving a clear understanding of our work, project developments, results and their impact against the client’s goals.
• Support with overall client strategy and spotting opportunities for other services.
• Managing and running client reporting calls.
• Analysing performance data and providing insight alongside the media specialist.
• Recommending effective media strategies based on experience, and reviewing client data.
• Advising on campaigns with CRO as well as UX.
• Seeking new ideas and innovations to push for continuous improvement.

Requirements

• Great people skills, able to work effectively with internal groups and a variety of clients.
• Formidable project management.
• Solid digital media knowledge, including paid and organic channels.
• Google Analytics experience, with the ability to analyse the data and provide insights.
• Fantastic communication skills.
• A good understanding of the charity sector, its needs and common audiences.
• Able to work under pressure and to deadlines, supporting multiple clients.
• Ability to tackle issues with a clear plan of action, in a timely manner.
• A passion to utilise digital media to make the world a better place.

Diversity & Inclusion

We want to make the world better, and that includes our commitment to equal opportunities in recruitment and employment. We do not discriminate against anyone because of race, religion or belief, age, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, or disability. We particularly encourage applications from people who identify as Black, Asian or from a Minority Ethnic background.

How to apply

To apply, please send a cover letter and CV to hello@upriseup.co.uk. No agencies please.