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Job Description

We're looking to hire an experienced Digital Product Manager to join us at N Brown Group.

The ideal candidate will be able to quantify real customer problems, collaborating with stakeholders across the business to gather their requirements and to understand the current Retail and E‑Commerce Payments market and what other e‑commerce companies are doing. Then working with your squad—including developers, designers, and analysts—to create experiences that solve these problems. You must have previous experience working in product and have experience working within an agile enterprise.

What will you do as a Digital Product Manager at N Brown?

• Engage with stakeholders to formulate the vision, strategy, and roadmap for your product and execute it well by delivering high‑quality customer experiences that solve real customer problems.
• Understand product market fit and the iterative process to creating products (minimum viable product, minimum marketable product, etc.).
• Understand key user personas, customers, and stakeholders for your product.
• Be the go‑to person for customer product—you know the product inside and out so can champion its features.
• Effectively document and explain new requirements to the squad using user stories, personas, and acceptance tests, and help the team in breaking down work/epic into smaller, deliverable chunks of value that can be delivered faster.
• Collate and analyse data to drive prioritisation and decision making.
• Steer sprint/release planning sessions by working with colleagues to plan sprints/releases that deliver maximum business value in minimum effort.
• Create and own OKRs that align to the product/business strategy.
• Monitor competitor activity and overseas market trends.
• Drive the acceptance and adoption of ideas and improvements with product and technology stakeholders.
• Present to other areas of the business (monthly showcase/quarterly business review) on your product with a focus on value delivered.
• Lead discovery work for a new customer problem, collaborating with developers and UX to prototype and validate hypotheses.
• Clear prioritisation to always work on the most important initiative at a given moment.
• Provide support to peers in the product community and wider product leadership team.

What skills and experience will you have?

• Knowledge and experience of product management best practice and methodologies.
• Proven success of having managed a complex product that delivered significant value to stakeholders.
• Customer‑centric mentality, prioritising work that solves real customer problems.
• Clear communicator who can explain complex technology approaches to non‑technical audiences.
• Effective stakeholder management—delivering the right level of information to the right people.
• Understanding of user research/design thinking concepts and ability to apply them to product work.
• Good knowledge of backlog prioritisation, dependency management, and data‑driven insights.
• Broad knowledge and understanding of relevant technologies for product management.
• Knowledge and experience of software development methodologies and processes.

What's in it for you?

• Hybrid working (2–3 days in the office at a minimum).
• 24 days holiday (+ 8 bank holidays).
• Annual bonus scheme.
• Enhanced maternity and adoption leave.
• Company pension with up to 8% N Brown contribution.
• Mental health support—wellbeing champions and counselling services.
• A range of financial wellbeing support.
• Colleague discount across all N Brown brands.
• On‑site café with subsidised rates and local restaurant discounts.
• Life Assurance and Private Medical Insurance.
• Paid volunteer time—full day paid to volunteer for a charity of choice.

About N Brown

At N Brown, we're committed to building a diverse workforce and creating an inclusive environment that values equality for all. Our vision is that by championing inclusion, we will become the most loved and trusted fashion retailer. Diversity, Equity, Inclusion and Belonging are at the heart of our culture.

We're a forward‑thinking digital retailer with a financial services proposition. We are customer‑obsessed, serving them through three core brands: JD Williams, Simply Be, and Jacamo. With over 160 years of trading, we are inclusive, sustainable, and aim to minimize our environmental impact.

In May 2024 we were delighted to be named one of The Sunday Times Best Places to Work 2024.

Ways of Working

We offer hybrid working that varies across the business depending on the role. Our Head Office is located in Manchester City Centre. We have core working hours from 10am to 4pm and a flexible weekly pattern of 36.17 hours.

Our Promise To You

We're an equal opportunity employer and value diversity. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

Applying for the role

As soon as we receive your application, we’ll send you an email to let you know. We aim to get back to you as soon as possible with an update.