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Join us as a Digital Product Owner – Paperless and Digital Adoption – at Barclays where you'll be primarily responsible for identifying opportunities to streamline and digitise customer communications, landing technical changes across a variety of platforms, working closely with delivery teams to ensure technical implementations are executed effectively and contributing directly to the team's optimisation and digital transformation objectives.

Responsibilities

• Execute market research to understand customer needs, pain points and emerging trends to support the analysis of profitability, market size and positioning for new products compared to existing offerings, and identify opportunities for diversification.
• Collaborate with stakeholders across departments and teams including marketing, sales, technology, engineers, designers etc to generate innovative and feasible product ideas and prototypes for testing aligned with customer needs and strategic goals.
• Develop concepts and specifications that define features, functionalities, target market, user interface, technical specifications and potential revenue models of new products.
• Evaluate the technical feasibility, legal compliance and potential risks associated with the development and launch of the new product.
• Monitor market trends and analyse feedback from internal employees and target customers through prototypes, user testing sessions and beta programmes to identify areas for improvement and refine the product before launch.
• Manage comprehensive launch plans and technical deployments for products that establish rollout timelines, marketing strategies, training initiatives and communication channels to promote the launch of new products effectively.
• Monitor key metrics such as adoption rates, usage patterns, customer satisfaction and revenue generation to assess product performance against set goals.

Qualifications & Desired Skills

• Experience building clear and robust business and technical requirements.
• Proficient working effectively with technology teams.
• Operating cross‑functionally to drive delivery.
• Engaging stakeholders to secure direction, alignment and approvals.
• Analysing insights to inform decisions and product direction.
• Launching, monitoring and testing product changes.
• Keeping up to date with industry trends and developments.
• Solid product management capability and end‑to‑end ownership.
• Working knowledge of Jira.
• Experience working within large, complex organisations.

Key Competencies

• Risk and controls; change and transformation; business acumen; strategic thinking; digital and technology.

Additional Information

Location: London, Knutsford, Glasgow or Northampton.

Seniority level: Mid‑Senior level.

Employment type: Full‑time.

Job function: Product Management and Marketing.

Industry: Banking and Financial Services.

Salary: £65,000.00 – £75,000.00.