Overview

We are seeking a dynamic and experienced team lead to spearhead our growing RPA function. You do not need in-depth technical knowledge of RPA, but you must have the ability to learn and lead the broad technical concepts around it. This pivotal role will manage a digital team focused on delivering automations, working closely with service leads, operational teams, and the wider digital transformation team to deliver automation that enables efficiency, reduces manual effort, and supports the organisation's broader digital transformation goals. The role title is ‘RPA Specialist (Team Lead)’ and you will be responsible for managing the team, defining and guiding processes, project management and supporting requirements, feasibility and benefits realisation. You will own the RPA roadmap, guiding best practice standards, pipeline development, automation governance, and post-deployment optimisation. As a strategic lead, you will empower your team to deliver scalable solutions while building automation capabilities across the organisation. Base: Home based with occasional travel to business units for digital transformation support. Regular attendance at face-to-face meetings will be required as agreed with your manager.

Responsibilities

• Lead, mentor, and line manage a team of RPA Engineers, promoting a high-performance and collaborative culture.
• Define and manage the organisational RPA vision, roadmap, and delivery plan aligned with wider digital transformation objectives.
• Establish and enforce RPA governance, development standards, documentation protocols, and quality assurance.
• Build and manage a prioritised automation pipeline in collaboration with key business stakeholders.
• Lead automation risk assessments, including compliance with data security, privacy, and information governance standards.
• Define and support team learning pathways, tool certifications, and development goals.

The Ideal Candidate

Essential Skills & Experience:

• Experience managing technical teams and leading technical programmes.
• Awareness of Robotic Process Automation with ability to quickly learn new technologies.
• Strong stakeholder and vendor management skills, including negotiation and communication with senior leaders.
• Good understanding of business process analysis and optimisation techniques.
• Familiarity with project management and agile methodologies.

Desirable Skills & Experience:

• Experience in healthcare, NHS, or regulated environments.
• Understanding of data governance, cyber security standards, and automation compliance.
• Experience with leading RPA platforms (Blue Prism, UiPath, Automation Anywhere and Power Platform). Blue Prism experience highly desirable.

Qualifications

Essential:

• Degree in Computer Science, Information Technology, or related field (or equivalent experience).

Desirable:

• Project management or benefits realisation qualifications.
• Blue Prism or leading RPA platforms certification
• Lean Six Sigma, value stream mapping or Business Analysis qualifications.

Package Description

As a Digital Team Manager - Robotic Process Automation (RPA) you’ll be part of our valued team at HCRG Care Group. You will have access to exclusive rewards and benefits including:

• Up to £50,000 with group pension
• Remote working with occasional travel as needed
• Private medical insurance with fast access to specialists, including for musculoskeletal problems and mental health support
• Membership of My Reward Hub for discounts and cashback
• Access to wages as you earn them to help cover life’s emergencies
• Wellbeing support, career coaching, and counselling services
• eLearning and career development opportunities through The Learning Enterprise
• An open culture encouraging ideas to transform health and care, supported by innovation funding
• A commitment to high clinical and quality standards with safeguarding and safer recruitment processes in place

About The Company

We change lives by transforming health and care. Established in 2006, we are a leading independent provider of community health and care services across England, supporting millions of people each year. We are an equal opportunities employer and welcome diverse applicants. Safeguarding and safer recruitment are integral to our recruitment process.