Overview

This pivotal role will manage a digital team focused on delivering automations and will work closely with service leads, operational teams, and the wider digital transformation team to enable efficiency, reduce manual effort, and support the organisation's broader digital transformation goals. The role title is 'RPA Specialist (Team Lead)' and will be responsible for managing the team, defining and guiding processes, project management and supporting requirements, feasibility and benefits realisation. You will own the Robotic Process Automation (RPA) roadmap, guiding best practice standards, pipeline development, automation governance, and post-deployment optimisation. As a strategic lead, you will empower your team to deliver scalable solutions while building automation capabilities across the organisation. Base: Home based. This role requires occasional travel to business units for digital transformation support, though much of the role can be conducted remotely. Regular attendance at face-to-face meetings will be required as agreed with your manager.

Responsibilities

• Lead, mentor, and line manage a team of RPA Engineers, promoting a high-performance and collaborative culture.
• Define and manage the organisational RPA vision, roadmap, and delivery plan aligned with wider digital transformation objectives.
• Establish and enforce RPA governance, development standards, documentation protocols, and quality assurance.
• Build and manage a prioritised automation pipeline in collaboration with key business stakeholders.
• Lead automation risk assessments, including compliance with data security, privacy, and information governance standards.
• Define and support team learning pathways, tool certifications, and development goals.

Essential Skills & Experience

• Experience managing technical teams and leading technical programmes.
• Awareness of Robotic Process Automation with ability to quickly learn new technologies.
• Strong stakeholder and vendor management skills, including negotiation and communication with senior leaders.
• Good understanding of business process analysis and optimisation techniques.
• Familiarity with project management and agile methodologies.

Desirable Skills & Experience

• Experience in healthcare, NHS, or regulated environments.
• Understanding of data governance, cyber security standards, and automation compliance.
• Experience with leading RPA platforms (BluePrism, UiPath, Automation Anywhere and Power Platform). BluePrism experience highly desirable.

Qualifications

• Essential: Degree in Computer Science, Information Technology, or related field (or equivalent experience).

We change lives by transforming health and care. Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We are committed to equal opportunities and welcome applications from a broad, diverse range of people. We are a Disability Confident Committed employer and provide facilities and adjustments to support inclusive work. We may close roles earlier than the stated date if filled. Safeguarding and safer working practices are essential; all roles are subject to a safer recruitment process and Disclosure checks.

Package Description

As a Digital Team Manager - Robotic Process Automation (RPA) you'll be part of our valued team at HCRG Care Group. You will be entitled to benefits including:

• Up to £50,000 with group pension
• Remote working with occasional travel as needed
• Private medical insurance with access to key specialties
• Discounts and cashback through My Reward Hub
• Access to wages as you earn them
• Wellbeing resources and career development through our Learning Enterprise
• Culture that supports ideas and innovation with dedicated funding
• Service quality aligned with high CQC ratings