DLG is evolving. Across every part of our business, teams are embracing new opportunities and putting customers at the heart of everything they do. Whether you're already part of DLG or thinking about joining us, you'll have the chance not only to be recognised for your skills, but also to build on them and be empowered to do your very best.

Reporting directly to the Head of Strategy & Governance, you'll:

• Lead the Risk & Compliance team within DLM, setting the strategy and tactical approach for effective risk and control management

• Develop and implement control frameworks to ensure business risks are identified, monitored, and mitigated

• Take ownership of FCA regulatory, legislative, and compliance activity across DLM

• Manage multiple controls and sign-off processes to maintain regulatory and legislative compliance

• Identify risks and opportunities across the scheme, working with stakeholders to implement necessary changes

• Partner with process and control owners to ensure robust control processes and continuous improvement

• Lead, manage, and develop a team of technical experts, ensuring capability aligns with business needs

• Oversee and deliver control changes and improvements in line with business priorities

• Plan and manage resources effectively, ensuring service level agreements are met (e.g. risk incident reporting)

• Provide expert advice, guidance, and oversight for a variety of business activities

• Drive and support business development initiatives and projects across DLM

• Build and maintain strong stakeholder relationships, providing guidance to both team members and leaders

• Actively contribute to the wider DLM business, including involvement in recruitment, disciplinaries, and grievance processes

• Prepare regular and ad-hoc reports to track DLM’s risk position and ensure mitigations are in place

• Support and lead governance activities in alignment with frameworks such as proposition management

Our hybrid model offers a 'best of both worlds' approach. When you'll be in the office depends on your role and team, but colleagues spend at least 2 days a week in the office.

• Strong understanding of FCA Conduct Rules, including Consumer Duty

• Proven experience designing and delivering control frameworks within an FCA-regulated environment

• Solid knowledge and hands-on application of the “three lines of defence” risk management model

• Demonstrated people leadership skills, with the ability to lead, develop, and inspire a high-performing team

Benefits

We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle:

• 9% employer contributed pension

• Annual company bonus of up to 10%

• 50% off home, motor and pet insurance, plus Green Flag breakdown cover

• Additional optional Health and Dental insurance

• EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way

• Generous holidays

• Buy as you earn share scheme

• Employee discounts and cashback

• Plus, many more

We want everyone to get the most out of their time at DLG. Which is why we’ve looked beyond the financial rewards and created an offer that takes your whole life into account. Supporting our people to work at their best – whatever that looks like – and offering real choice, flexibility, and a greater work-life balance that means our people have time to focus on the things that matter most to them. Our benefits are about more than just the money you earn. They’re about recognising who you are and the life you live.

Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.

We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.

Hours: 35 hours
Closing Date: Monday 28 July

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