Summary

We are seeking a strategic, execution-focused Director of Benefits Services to lead the growth of Deel’s global benefits offerings, including the implementation and management of Deel’s Benefits Administration tool. This role is essential for building scalable benefits processes, developing brokerage strategies, and launching products and partnerships to serve a diverse global clientele.

You will drive operational leadership, technical oversight, and cross-functional collaboration to ensure the platform meets compliance standards, scales with client needs, and delivers an exceptional user experience.

Responsibilities

• Oversee day-to-day operations of Deel’s global benefits function, ensuring smooth delivery across all markets.
• Manage and support the benefits operations team, driving accountability, performance, and collaboration.
• Implement and scale Deel’s proprietary Benefits Administration platform, ensuring it meets compliance standards (e.g., ACA, HIPAA, COBRA).
• Build and execute a scalable global benefits strategy aligned with Deel’s growth goals.
• Design and optimize benefits processes for multi-country coverage, ensuring cost-effectiveness and regulatory alignment.
• Lead Deel’s brokerage strategy.
• Define and monitor KPIs, performance metrics, and SOPs to drive operational excellence and risk mitigation.
• Collaborate cross-functionally (HR, Legal, Compliance, Finance, Product) to ensure alignment with global policies and standards.
• Support new market launches and expansions from an operational and compliance-readiness perspective.
• Coordinate with product and systems teams to operationalize scalable benefits solutions—without owning product development.
• Act as the internal expert on benefits administration, ensuring exceptional service and continuous improvement.

Qualifications

• Experience: 10+ years total, with 5+ years in global benefits or related fields, and at least 2 years in a leadership role.
• 3+ years of direct experience with benefits administration platforms or services (e.g., BenAdmin, payroll/HRIS, insurance carrier integrations).
• Strong understanding of employee benefits, including plan design, enrollment, eligibility, and compliance.
• Proven experience in designing and scaling benefits programs across multiple countries.
• Proven experience as a Benefits Broker or Insurance Broker with a focus on international markets.
• Proven global network for benefits.

Skills

• Strong strategic thinking and execution capabilities.
• Excellent stakeholder management skills, including experience advising senior leadership.
• In-depth knowledge of global benefits regulations and compliance standards.
• Familiarity with corporate benefits policies, global mobility frameworks, and vendor management.

Education

• Bachelor's degree in Business Administration, Human Resources, or a related field. Advanced degrees or certifications are a plus.
• Licensed broker (preferred).

Desired Skillset

• Product Experience: Experience working with product teams to develop and integrate benefits solutions; familiarity with building scalable benefits products for diverse employment types and geographies; prior experience building or launching a benefits administration platform or module from scratch; familiarity with broker systems, employee self-service portals, and HR/payroll ecosystems.
• Analytical Skills: Strong analytical and problem-solving skills to assess and optimize benefits offerings.
• Communication: Excellent verbal and written communication skills to effectively convey strategies and collaborate with cross-functional teams.

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.

Some things you’ll enjoy

• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including optional WeWork access

At Deel, we’re an equal-opportunity employer that values diversity and encourages applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other legally protected characteristics.

We will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails. You can view the most up-to-date job listings on Deel by visiting our careers page.

Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace. Deel will provide accommodation on request throughout the recruitment process. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com.

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Seniority level

• Director

Employment type

• Full-time

Job function

• Business Development and Sales
• Industries: Human Resources Services

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