Overview

Director, Technical Program Management (Bank Tech)

Are you interested in leading programs that deliver on critical business goals and build large scale products & platforms?

About Capital One: At Capital One, we’re changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We’re dedicated to helping foster a world where everyone has an equal opportunity to prosper.

We’re a bank, but we don’t think like one. We’re always thinking about what’s next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives — by leveraging best in class technology. That’s where you come in.

About the team: As a Director of Technical Program Management (TPM), we’re looking for someone that can help us build solid platforms on mobile and web surfaces that will help Capital One customers have incredible experiences. The platforms are the foundational blocks on which Capital One’s various lines of businesses (like credit card, retail banking, auto finance) will build delightful experiences for our customers.

In addition to the technical program, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organization what a great TPM can achieve.

Responsibilities

• Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle
• Exceptional communication and collaboration skills
• Excellent problem solving and influencing skills
• A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker
• Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice
• Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives
• Deep focus on execution, follow-through, accountability, and results
• Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done
• Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners

Basic Qualifications

• Bachelor's degree
• At least 7 years of experience managing technical programs

Qualifications

• 7+ years of experience designing and building data-intensive solutions using distributed computing
• 3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture — preferably using AWS
• 3+ years experience building highly scalable mobile products & platforms
• 3+ years of experience with Agile delivery
• 3+ years years experience delivering large and complex programs — where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact
• Experience in building systems & solutions within a highly regulated environment
• Bachelor's degree in a related technical field (Computer Science, Software Engineering)
• MBA or Master’s Degree in a related technical field (Computer Science, Software Engineering) or equivalent experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

Compensation and Hiring Details

This role is expected to accept applications for a minimum of 5 business days.

Sales Territory: $205,400 - $234,400 for Director, Technical Program Management

McLean, VA: $226,000 - $257,900 for Director, Technical Program Management

Richmond, VA: $205,400 - $234,400 for Director, Technical Program Management

New York, NY: $246,500 - $281,300 for Director, Technical Program Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Benefits and Compliance

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.

If you require an accommodation during the application process, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. For technical support or questions about Capital One's recruiting process, please email Careers@capitalone.com. Capital One does not provide, endorse nor guarantee third-party products, services, or information available through this site. Capital One Financial is made up of several different entities. Positions posted in Canada, the United Kingdom, or the Philippines are for the respective Capital One entities.