Director, Workplace Hospitality Programs Visa is a world leader in payments and technology. The Director of Workplace Hospitality Programs based in London will lead end‑to‑end delivery of colleague dining, hospitality services and programmes across Europe, ensuring culinary excellence, employee well‑being and alignment with Visa’s culture. Key Responsibilities Hospitality Experience and Amenity Services

Integrate hospitality and food amenities into broader workplace initiatives including wellness, sustainability, inclusion and hybrid work model Promote a hospitality first mindset across all Corporate Services touchpoints Tailor food and hospitality amenities to enrich workplace culture and align with employee expectations

Design and Future Planning

Collaborate with global team members to share best practices and contribute to the development of scalable, future ready hospitality environments worldwide Provide operational input into infrastructure planning and equipment specification Ensure scalability and future readiness of hospitality environments

Culinary and Dining Experience

Partner with global peers to drive culinary innovation and consistency in food quality, safety, and sustainability standards Lead the strategy and implementation of onsite food and beverage programs Develop and implement service tiers tailored to site size and function Drive culinary innovation and optimization in partnership with vendors Ensure vendor excellence in food quality, safety, presentation, and sustainability

Budgeting and Vendor Management

Own culinary amenity budgets across sites, including capital and operational spend Lead vendor selection, onboarding, and performance management including assurance of all necessary licenses Oversee contract compliance and service level delivery

Pan European Oversight

Serve as a liaison between the European region and the global team, ensuring regional execution supports global transformation goals and standards Adapt hospitality program and strategy to reflect regional preferences and cultural nuances Ensure consistent service delivery across insourced, outsourced, and landlord‑provided models Align regional execution with transformation goals

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Qualifications

10 or more years of experience Bachelor's degree or equivalent industry qualifications Proven leadership in workplace program management across multi‑site corporate environments Excellent executive communication and presentation skills Experience designing and scaling food services and programs for diverse populations and facility types Excellent vendor management and contract negotiation skills Demonstrable ability to develop strategy while ensuring operational execution in parallel Familiarity with local food cultures and workplace hospitality trends

Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. #J-18808-Ljbffr