Valos Greater London, England, United Kingdom

We are looking for a candidate with experience in the property industry to join our team as a Document Automation Specialist.

About Valos

Valos is a pioneering platform transforming the property valuation industry by automating time-consuming workflows and empowering professionals to focus on what matters: determining value. Our platform enhances valuation reporting through:

• Data gathering
• Documentautomation

We work directly with clients to take their report templates, optimise them, and automate them into our proprietary system—improving quality, consistency, and client satisfaction.

Role Overview – Document Automation Specialist

We're looking for someone with ideally 2 years' experience in document automation. Any experience within the property industry is a nice to have but not essential.

They should be comfortable reviewing client templates, providing expert suggestions, mapping data to templates, and working independently across multiple projects. Client interaction is a core part of the role, so good communication skills are essential.

Ideal Profile

• Strong command of Microsoft Word (especially Developer Tab, Styles, troubleshooting etc.)
• Meticulous attention to detail
• Comfortable managing several projects concurrently
• Confident liaising with clients and taking ownership of work

Responsibilities

• Review and validate clients' valuation report templates, identifying inconsistencies, errors, or omissions.
• Collaborate with clients to map Valos' data automation features to corresponding sections within their templates.
• Provide expert advice and recommendations to enhance and optimise valuation report templates.
• Maintain templates by promptly incorporating client-requested updates and modifications.
• Collaborate between the Document Automation Specialists and Customer Success teams to deliver exceptional service and support.
• As a Document Automation Specialist you will also have the opportunity to be exposed to other aspects of the company including customer success, account management, and product development.

Reporting Structure

• Report directly to the COO.
• Hybrid work environment

Benefits & Compensation

• 33 days holiday (including bank holidays)
• Charity day
• Birthday day off
• Flexible bank holidays
• Allocation for home office setup
• Competitive salary range commensurate with experience
• Dog friendly office
• Private Health Insurance

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Engineering and Information Technology