Document Management Administrator - Technical Systems Specialist Support

Direct message the job poster from Santander

Recruitment Business Partner at Santander

Join our community:

We have a great opportunity to join the bank as a Document Management Administrator. Here you’ll have the opportunity to join the Image Products Team; a team responsible for maintaining, supporting, and implementing the various Image and Document Management systems used by the Bank.

Your primary focus will be ensuring the smooth and stable operation of these systems and implementing upgrades and fixes preventing obsolescence. You will get involved in new projects too, onboarding new business areas, consulting with Developers and Business Users and working with them to design, deploy and deliver new configuration to support the bank’s initiatives.

The difference you’ll make:

• Supporting projects and changes within agreed deadlines
• Ensuring system stability and availability
• Reporting of vulnerabilities and providing recommendations
• Managing risk by addressing obsolescence, vulnerabilities, and patching
• Increasing system availability by enhancing monitoring and alerting
• Analysing changes with regards to risk and impact to availability

What you’ll bring:

• 5+ years experience in any IBM Document Management Tool; i.e. IBM Content Manager, IBM Content Manager On Demand or IBM FileNet
• Good knowledge of Linux and Windows admin, scripting and automation
• Knowledge of agile methodologies and the agile development lifecycle; ability to utilize formal agile methodologies, disciplines, practices and techniques for the delivery of new and enhanced applications
• Knowledge of tools, methods and techniques of requirement analysis; ability to elicit, analyse and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.

It would also be nice for you to have:

• Experience in Capture and OCR technologies, preferably Kofax Capture with KTM
• Experience in IBM Products configuration (IBM DB2, IBM Websphere, ECS Exposure, IBM Storage Protect)
• Experience with at least one programming or scripting language preferably Java and/or VB.Net
• Knowledge of effective presentation tools and techniques to ensure clear understanding; ability to use summarization and simplification techniques to explain complex technical concepts in simple, clear language appropriate to the audience

What else you need to know:

• This role is based in Milton Keynes.
• We want our people to thrive at work and home, and also be able to deliver the best outcomes for our customers and to help each other develop. To support this, we offer site-based contracts with a hybrid working pattern and our expected level of attendance in an office is at least 12 days per month (pro-rata for part-time roles).
• If you apply for this role in this location, it’s important you consider your travelling distance, time and cost from your home to the office location.
• We’re happy to discuss specific working patterns and arrangement within this hybrid approach during the recruitment process.
• This role is on a Fixed Term contract for 6 months (with an extended possibility)

Application process

If your application is successful a member of our recruitment team will be in touch. We will arrange a short call with you to learn more about you and what you are looking for from your next career move, as well as answer any questions you have about working in the Santander tech team. If both sides agree we will send your CV to the hiring manager to review. For this position, the interview process will be :–

A one-hour formal interview where we will ask both technical and competency-based questions. This can be done virtually or face to face depending on your situation.

If there’s anything we can do in the recruitment process to help you achieve your best, please let us know.

Inclusion

At Santander we’re creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

How we’ll reward you.

As well as a salary, we offer a wide range of benefits that you can choose from and tailor to your needs. For part-time / contract roles, your salary, bonus (where eligible) and certain benefits will be prorated to reflect your working hours / contract duration.

• £500 annual cash allowance to spend on our great range of benefits.
• Eligible for a discretionary performance-related annual bonus
• We put 8% of salary into your pension, even if you don’t contribute yourself. We’ll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer.
• 27 days’ holiday plus bank holidays, which increases to 28 days after 5yrs service, with the option to purchase up to 5 contractual days per year.
• Free access to a range of digital health services, including GP.
• Protection for you and your family, with company-funded death-in-service benefit and income protection insurance, and the option to take advantage of discounted rates for additional life assurance and critical illness cover.
• 24/7 access to an online employee discount platform including retailers, entertainment, eating out, travel and more
• Voluntary healthcare benefits at discounted rates. Including: medical insurance, dental insurance, and health assessments
• Share in Santander’s success by saving or investing in our share plans
• Support your favourite causes through charitable giving and our community partnerships
• As a Santander UK employee, you are able to request staff versions of our products like our Edge Current Accounts and Credit Cards with no fees, as well as apply to many other deals and discounts in Santander products and services

Learn more about our benefits and family friendly policies

What to do next:

If this sounds like a role you’re interested in, then please apply.

If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through email. You can contact us at resourcing@santander.co.uk.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology, Administrative, and Product Management

• Industries

  Banking and Financial Services

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